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Description

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love. Key features include: Five second testing: Quickly evaluate landing page effectiveness with brief user exposure. First click testing: Assess navigation efficiency by tracking user clicks. Surveys: Gather feedback from target customers for validation. Navigation testing: Optimize user flows through task completion assessments. Prototype testing with Figma: See how users navigate interactive Figma prototypes at every stage of the design process. Card sorting: Open and closed methods to organize and label content intuitively for your audience. Tree test: Refines I.A for user navigation, ensuring easy access to needed information. Preference testing: Understands audience preferences through choice-based questions. Participant recruitment: Enables testing with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics. Interviews: Streamlines the entire interview process, from planning to transcription. Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing. Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites Spaces and Wallets: Organize research by team or project while managing budget allocation in one place.

Description

Snap offers a rapid approach to usability testing by generating AI personas that imitate actual users. You can easily upload a Figma prototype, a website link, or an image of your product, and then direct the AI personas to carry out specific tasks, navigate through various flows, and provide their insights. In just a matter of minutes, you receive session recordings, detailed transcripts, and practical recommendations without the hassle of recruiting or scheduling participants. The platform allows you to create tailored personas using interview transcripts or descriptions of your target audience, choose specific screens or pages for testing, and manage multiple AI participants at the same time. It aggregates insights from all participants and presents reports that closely resemble the outcomes of traditional human-user tests. Snap's innovative platform is crafted to replace lengthy manual usability testing processes with quick, scalable, and AI-enhanced experiments that help validate design choices, identify usability challenges, and streamline the iteration process. Consequently, this tool not only enhances efficiency but also empowers designers to make informed decisions swiftly.