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features
design
support

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Description

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love. Key features: Five second testing: Quickly evaluate landing page effectiveness with brief user exposure First click testing: Assess navigation efficiency by tracking user clicks Surveys: Gather feedback from target customers for validation Navigation testing: Optimize user flows through task completion assessments Prototype testing with Figma: See how users navigate interactive Figma prototypes at every design stage Card sorting: Open and closed methods to organize and label content intuitively Tree test: Refines I.A for user navigation, ensuring easy access to information Preference testing: Understands audience preferences through choice-based questions Participant recruitment: Test with your own users or a panel of 690,000+ people across 120+ countries and 35+ demographics Interviews: Streamlines the entire process, from planning to transcription. Now with observer rooms, so stakeholders can watch and ask the host questions in real time Recordings: Capture audio, screen, and/or camera in unmoderated tests Mobile testing: Capture your participants’ screen, audio, and camera in one recording Live website testing: Discover exactly where and why users struggle on live websites Spaces and Wallets: Organize research by team or project and manage budgets in one place MCP server: Connect Lyssna to your team’s AI tools

Description

Reveall helps product teams become more customer-led, by making it easy to plan and prioritize your product with confidence. With Reveall you can collaborate on customer insights, map customer journeys and prioritize product opportunities - all in one place. Get a clear picture of your customers' needs and make the right product decisions by: - Centralizing your customer data. Import and save all of your customer research and feedback data in a single source of truth - Highlighting key findings with custom searchable tags and sentiment analysis. - Clustering findings into conclusive Insights. Group similar findings and draw actionable conclusions with customizable insight reports. - Creating customer journey maps. Contextualize your customer learnings and gauge the user experience through visual journey maps. - Planing & prioritizing your next actions. Use customer insights to define and prioritize what to build, integrated with your PM tools

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Zoom Yes 
Airtable No 
ChatGPT Yes 
Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
Confluence No 
Google Calendar Yes 
Google Docs No 
Google Drive No 
Hotjar No 
HubSpot CRM No 
Intercom No 
Jira No 
Microsoft Outlook Yes 
Slack No 
SurveyMonkey No 
Typeform No 
Zendesk No 

Integrations

Microsoft Teams Yes 
Zoom Yes 
Airtable Yes 
ChatGPT No 
Claude No 
Claude Duet No 
Claude for Legal No 
Confluence Yes 
Google Calendar No 
Google Docs Yes 
Google Drive Yes 
Hotjar Yes 
HubSpot CRM Yes 
Intercom Yes 
Jira Yes 
Microsoft Outlook No 
Slack Yes 
SurveyMonkey Yes 
Typeform Yes 
Zendesk Yes 

Pricing Details

$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.

Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.

Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.

Panel responses are pay-as-you-go for all plans.
Free Trial No 
Free Version No 

Pricing Details

€19 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Lyssna

Founded

2008

Country

Australia

Website

lyssna.com

Vendor Details

Company Name

Reveall

Founded

2021

Country

Netherlands

Website

www.reveall.co

Product Features

Usability Testing

A/B Testing Yes 
Annotations No 
Audience Targeting Yes 
Heatmaps Yes 
Impression Testing No 
Mobile Testing Yes 
Moderated Usability Testing Yes 
Prototype Testing Yes 
Quantitative Metrics No 
Remote User Testing Yes 
Reporting / Analytics Yes 
Surveys and Feeback Yes 
Video Recording / Transcription Yes 

UX

Animation No 
For Mobile Yes 
For Websites Yes 
Heatmaps Yes 
Prototyping No 
Screen Activity Recording Yes 
Unmoderated Testing Yes 
Usability Testing Yes 
User Journeys No 
User Research Yes 

Product Features

Customer Journey Mapping Tools

Action Management Yes 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration Yes 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback Yes 
Templates Yes 

Product Roadmap

Collaboration Yes 
Content Import / Export No 
Diagramming No 
Drag & Drop Yes 
Feature Management No 
Milestone Tracking No 
Prioritization Yes 
Requirements Management No 
Workflow Management Yes 

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing Yes 
Usability Testing Yes 
User Journeys Yes 
User Research Yes 

Alternatives

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