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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Automate returns Automate returns and get your team's time back. Shopify brands can automate the entire return process with Loop. This includes exchanges. A return does not have to be a refund. Make it easy for your customer to return the wrong product. Loop offers four ways to return products: exchange, shop online, store credit, refund, and shop now. Imagine a customer needing to email you or complete paperwork to make a purchase. Why would they have to do it again? We have a better way. There are many other things for your team to worry about than returns. Loop cuts down on the time it takes to process a return and integrates with your Shopify workflow.

Description

An all-encompassing solution for managing online returns is essential for enhancing customer satisfaction. With a comprehensive range of products, you can ensure a seamless return experience from the initial point to the final resolution. This approach automates the return and refund procedures, freeing up your team to concentrate on tasks that add greater value. Customers can easily exchange items for the correct size or color from your available stock when returning unwanted products. We handle the cost of exchanges, allowing customers to receive the right item prior to sending back the incorrect one. Maintain a fully branded tracking experience for both orders and returns, complete with real-time updates and SMS notifications, which alleviates customer concerns and minimizes WISMO inquiries to your support team. Additionally, it's crucial to assess customer satisfaction and collect insights that can lead to an improved overall experience. Returnly not only gauges how pleased customers are with the return process, but also gathers valuable feedback that reveals the reasons behind their satisfaction or dissatisfaction. By implementing such a system, businesses can continuously refine their operations and foster long-term customer loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accumula Yes 
Celigo Yes 
MESA Yes 
OmniPanel Yes 
Pandium Yes 
Ryder E-commerce by Whiplash Yes 
ShipBob Yes 
ShipMonk Yes 
Shopify Yes 
Shopify Plus Yes 
Assembled Yes 
Attentive Yes 
Axis LMS Yes 
FedEx Ship Manager No 
Logiwa IO Yes 
LoyaltyLion Yes 
NetSuite Yes 
RLM Apparel Software Yes 
Shipfusion Yes 
Two Boxes Yes 

Integrations

Accumula Yes 
Celigo Yes 
MESA Yes 
OmniPanel Yes 
Pandium Yes 
Ryder E-commerce by Whiplash Yes 
ShipBob Yes 
ShipMonk Yes 
Shopify Yes 
Shopify Plus Yes 
Assembled No 
Attentive No 
Axis LMS No 
FedEx Ship Manager Yes 
Logiwa IO No 
LoyaltyLion No 
NetSuite No 
RLM Apparel Software No 
Shipfusion No 
Two Boxes No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Loop Returns

Founded

2017

Country

United States

Website

loopreturns.com

Vendor Details

Company Name

Returnly Technologies

Founded

2014

Country

United States

Website

returnly.com

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience No 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Alternatives

Return Prime Reviews

Return Prime

Appsdart

Alternatives