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Description
LoomiDesk is a cloud-based service business management platform built to help repair shops, service centers, and field service companies streamline their daily operations and improve customer management. The platform provides tools for creating job cards, managing repairs, tracking service progress, generating invoices, and maintaining customer service histories from one centralized dashboard. Businesses can automate customer communication through WhatsApp notifications that send real-time updates regarding job status changes and service progress. LoomiDesk supports GST-compliant invoicing with automated PDF generation that includes CGST, SGST, and IGST tax breakdowns for professional billing. The platform also offers thermal receipt printing for fast customer handoffs at physical service counters. Team management features allow business owners to add technicians, assign specific roles, and control employee access permissions based on operational responsibilities. Businesses can search complete job histories using customer names, phone numbers, dates, or service statuses while maintaining a detailed audit trail for every repair or service request. LoomiDesk is designed for a wide range of service industries including mobile repair, laptop servicing, AC maintenance, vehicle repair, medical equipment servicing, CCTV support, water purifier servicing, and solar maintenance operations. Multi-branch support allows growing businesses and franchise operators to standardize workflows and branding across multiple locations. The platform also includes analytics and reporting tools that help businesses monitor revenue, technician productivity, and job performance trends.
Description
WorkflowMania is a comprehensive online tool designed to streamline the management of repair shops, encompassing aspects such as work logs, personnel, clientele, invoices, and service tickets. This all-in-one platform is particularly well-suited for computer repair establishments or any type of repair service. With its user-friendly interface, the software is filled with crucial functionalities that assist in the creation, oversight, and tracking of customer-oriented service tickets and workflows while ensuring that clients receive the accountability and quick responses they expect. Users can effectively manage various ticket categories, including New, Open, Today's, Unpaid, My Tickets, Complete, Pickup, and Void tickets. Additionally, it allows for the rapid generation of sales reports covering Service Item Repairs, Total Sales, and Parts & Labor Sales. WorkflowMania also provides the capability to produce a wide array of reports related to tickets, sales, parts, and inventory management, making it an indispensable tool for enhancing operational efficiency in repair shops. Ultimately, this software not only simplifies daily tasks but also improves customer satisfaction through better service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$4/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$14.99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
LoomiDesk
Founded
2026
Country
India
Website
www.loomidesk.in
Vendor Details
Company Name
WorkflowMania
Country
United States
Website
workflowmania.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
No
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes
