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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We offer comprehensive training and certification initiatives while also providing support for lead management and marketing campaigns. Our goal is to generate new revenue streams, enhance customer loyalty, and promote collaboration among various stakeholders. Established in 2003, LogicBay initially focused on delivering training services across manufacturing, financial services, and higher education sectors, and in 2005, we introduced the LogicBay learning management system (LMS) and partner relationship management (PRM) specifically tailored for manufacturers. Since then, we have continually enhanced the capabilities of our PRM and LMS to adapt to the evolving demands of the manufacturing sector, currently serving over 225,000 users across more than 180 companies. Our latest innovation, the digital ecosystem known as FUSE, represents a significant advancement in distribution management for the modern era. FUSE is designed to create opportunities for every participant in the manufacturing realm to connect, learn, and expand their horizons. The technology-driven solutions provided by LogicBay aim to empower manufacturing businesses to engage, educate, and boost their sales effectively. Through our commitment to innovation and collaboration, we strive to support the growth and success of the manufacturing industry as a whole.

Description

Tustena CRM represents the latest advancement in extended customer relationship management offered by the TeamSystem group. Since its market introduction in 2003, it has established itself as one of the most comprehensive and competitive CRM solutions available, benefiting from a foundation of Italian expertise, research, and know-how. Unlike the past, when competitive advantages were primarily derived from production systems, the current focus has shifted towards enhancing customer care and effectively managing business relationships and contacts. By integrating Tustena CRM into its suite of management tools, businesses can significantly enhance their customer oversight, minimize expenses, and boost profitability. The platform streamlines essential services and automations for customer base management and optimizes time and resource allocation. With Tustena CRM, tracking activities, organizing appointments, and overseeing email communications transforms into a collective effort, resulting in a remarkable decrease in the time spent searching for existing information within the company. This not only improves efficiency but also fosters a more organized approach to customer relationship management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Anders Pink
Watershed

Integrations

Anders Pink
Watershed

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LogicBay

Founded

2003

Country

United States

Website

www.logicbay.com

Vendor Details

Company Name

Digita

Website

www.teamsystem.com/media/files/1546_TustenaCRM_DEP_TSSDEP204-00.pdf

Product Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Channel Marketing

Campaign Management
Channel Analytics
Content Management & Sharing
Incentive Management
Inventory Control
Lead Management
Multiple Channel Configurations
Order Management
Partner Management
Pipeline Management
Social Promotion

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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