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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Communicate safely and securely with your patients or other members of the care team, facilitating quicker responses and more convenient interactions that enhance mobile communication. This system allows the sending of text messages, images, or photos, which can be annotated and shared securely through both mobile apps and internet browsers. You will receive timely notifications for incoming messages, and all digital conversations are automatically recorded in the patient’s file for easy reference. Additionally, it offers a distinctive capability to search and monitor internal messages for tracking patient risk communications, operational quality, or delays in patient responses. To further boost engagement and efficiency, automatic reminders via email or SMS text, along with proactive nudges, help streamline your communications while saving precious time. Ultimately, this system not only improves patient care but also enhances the overall efficiency of healthcare interactions.

Description

In today's world, patients seek seamless digital interactions across various aspects of their lives. By utilizing athenahealth’s patient engagement solutions, healthcare providers can enhance the patient experience while simultaneously alleviating the administrative burden on their practice through automated messaging, appointment reminders, and more. The user-friendly patient portal allows individuals to conveniently book appointments, fill out forms, and process co-payments online at their leisure. This streamlined approach not only simplifies scheduling and payment for patients but also leads to a decrease in no-shows and boosts revenue collection for healthcare providers. By enabling meaningful connections between patients and providers, athenaTelehealth offers a safe and secure alternative to traditional office visits, facilitating effective care management. Moreover, our patient engagement services can significantly reduce no-show rates, potentially leading to a 4% improvement in appointment attendance, ultimately contributing to a more efficient practice. Embracing these tools can transform the way healthcare is delivered, ensuring that both patients and providers benefit from enhanced accessibility and communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Reputation.com No 

Integrations

Reputation.com Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Lifecycle Health

Founded

2016

Country

United States

Website

www.lifecyclehealth.com

Vendor Details

Company Name

athenahealth

Founded

1997

Country

United States

Website

www.athenahealth.com/solutions/patient-engagement

Product Features

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant Yes 
Multi-Provider Practice Yes 
Online Forms No 
Patient Queue Management Yes 
Practice Management Yes 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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