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Description
Introducing Lateral's cutting-edge automation software designed for government and council operations, featuring capabilities in case management, credit control, debt recovery, CRM, and collections. Our primary mission is to safeguard your most precious resource: time. Recognizing that time is a finite resource, we advocate for a future where individuals focus on tasks that require human ingenuity and insight, leaving repetitive processes to automated solutions. By enhancing the efficiency of business operations for numerous enterprises, public institutions, legal firms, and various organizations worldwide, we automate tedious manual tasks and optimize system usability to reduce the time needed for operators to engage with the software. Lateral provides a versatile system that serves a multitude of functions, offering advanced CRM and case management solutions tailored for legal, governmental, financial sectors, contact centers, and collections departments. Our workflow automation solutions are designed to simplify and streamline processes, and our expert consultants are available to assist in credit control, debt recovery, and enforcement strategies. Ultimately, Lateral empowers your organization to maximize productivity while minimizing operational bottlenecks.
Description
In 2004, we launched Swordfish, a specialized software system designed for debt collection, aiming to enhance efficiency and profitability within the recovery sector at a reasonable cost. By merging the expertise of legal professionals and debt collection specialists with IT knowledge, we crafted an intuitive and accessible application that has become a preferred choice among industry players. Our commitment to leveraging technology to address our clients' challenges drives us to continually update Swordfish, incorporating increasing levels of automation and flexibility. Swordfish has gained recognition as a premier solution worldwide, celebrated for its sophisticated features, seamless integrations, adherence to legal standards, and scalability, positioning it as the preferred partner for debt collection firms not only in South Africa but also in nations like Lesotho, Namibia, Kenya, and Botswana. As we move forward, we aim to further enhance our offerings to meet the evolving needs of our clients in the ever-changing landscape of debt collection.
API Access
Has API
API Access
Has API
Integrations
Rectxt
Seagate CORTX
SourceWhale
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$35 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lateral Technology
Country
United Kingdom
Website
getlateral.com
Vendor Details
Company Name
Swordfish Software
Founded
2004
Country
South Africa
Website
www.swordfish.co.za/
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
