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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Modern banks are encountering a myriad of difficulties driven by rapid technological developments and increasing customer demands, which necessitates the urgent need for IT upgrades and digital transformation. Introducing Kuber, an innovative and imaginative video banking platform from RankTech Solutions, which stands at the forefront of video banking solutions in India, integrating advanced unified communications technologies. This remarkable platform is quickly emerging as the future of transaction processes, utilizing both wired and wireless communication to broaden reach and efficiency. Rank’s Kuber redefines customer interaction and onboarding, elevating it to a more intelligent and streamlined experience. By harnessing Unified Communications Technologies, Kuber allows customers to connect effortlessly with the appropriate bank representative on their first attempt, all through seamless face-to-face video banking interactions. This advancement not only enhances customer satisfaction but also revolutionizes the way banking services are delivered.

Description

VeriChannel is a secure and unified platform which enables organizations to manage seamless and consistent customer journeys, across multiple touch points including web, mobile and kiosks, as well as ATMs. Customers and staff can use the system on devices of different sizes and resolutions with fully responsive user interfaces. VeriChannel is a reliable, scalable platform that sits on existing IT systems. It allows for a secure integration with disparate applications. VeriChannel's ready-to-go architecture and ready-to-use solutions allow it to be re-used on all channels. This reduces application development and maintenance costs. VeriChannel allows you to repurpose legacy applications without having to rebuild them from scratch. You can integrate content, data and functionality into new presentation layers or customer experiences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Enghouse Interactive Contact Center Yes 
Enghouse Vidyo Yes 

Integrations

Enghouse Interactive Contact Center No 
Enghouse Vidyo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RankTech Solutions

Founded

2011

Country

India

Website

www.ranktechsolutions.com

Vendor Details

Company Name

VeriPark

Founded

1998

Country

United Kingdom

Website

www.veripark.com/products/verichannel

Product Features

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking Yes 
Credit Card Management No 
Credit Union No 
Investment Banking Yes 
Multi-Branch No 
Online Banking Yes 
Private Banking Yes 
Retail Banking Yes 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

Mobile Banking

Bill Payment No 
Biometric Yes 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments No 
Remote Deposit No 
SMS Banking No 
Transaction Monitoring No 
Voice Banking No 

Product Features

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking No 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

Mobile Banking

Bill Payment No 
Biometric No 
Cash Management No 
Chat / Messaging No 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments No 
Remote Deposit No 
SMS Banking No 
Transaction Monitoring No 
Voice Banking No 

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

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