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Average Ratings 246 Ratings

Description

Enhance the effectiveness of locate teams to guarantee both precision and profitability. Implement automation for ticket workflows by allocating and prioritizing tickets according to status, geographical location, time of day, and other relevant factors. Mitigate liability by generating documentation for work, including photographic evidence. Elevate the appropriate tickets to minimize risk and facilitate the easy identification of which tickets should be prioritized for auditing purposes. One call centers are experiencing a consistent yearly rise in locate requests throughout North America. In response to this growing demand, your team must utilize dependable tools tailored to optimize locate operations and achieve maximum productivity. KorTerra Locate Management equips your organization to enhance staff utilization, lower expenses, and conduct locate tasks both safely and efficiently. By automating workflows, you can cut down on costs related to locator dispatch while maintaining timely schedules. This approach helps to diminish late locates by providing tools that bolster overall productivity and effectiveness. Ultimately, the strategic deployment of these resources will position your team to excel in a competitive environment.

Description

Over 1,000 organizations worldwide depend on Resolver’s security, risk and compliance software. From healthcare and hospitals to academic institutions, and critical infrastructure organizations including airports, utilities, manufacturers, hospitality, technology, financial services and retail. For security and risk leaders who are looking for a new way to manage incidents and risks, Resolver will help you move from incidents to insights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
Everbridge Mass Notification
Microsoft Teams
Okta
ServiceNow
Slack
Zendesk

Integrations

Asana
Everbridge Mass Notification
Microsoft Teams
Okta
ServiceNow
Slack
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10,000/year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KorTerra

Founded

1990

Country

United States

Website

www.korterra.com

Vendor Details

Company Name

Resolver

Founded

2000

Country

Canada

Website

www.resolver.com

Product Features

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Product Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Content Moderation

If you lack oversight and proactive measures on intricate, multi-page, and multilingual social media platforms and campaigns, harmful and negative user interactions will persist, jeopardizing your online communities, driving away customers, and negatively impacting your revenue. Ensure the safety of your audiences across both owned channels and paid initiatives to enhance brand engagement and maximize your return on advertising spend, fostering a welcoming and secure brand community. Our dependable moderation precision ensures that your online presence remains inviting, efficient, and protected. We take preemptive steps to shield your campaigns by providing insights into both owned accounts and paid efforts, while clearly differentiating between organic and paid audience engagement. With cutting-edge detection methods and thorough analytics, we protect your paid return on investment and bolster customer relationships.

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

GRC

Auditing
Disaster Recovery
Environmental Compliance
IT Risk Management
Incident Management
Internal Controls Management
Operational Risk Management
Policy Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Integrated Risk Management

Audit Management
Compliance Management
Dashboard
Disaster Recovery
IT Risk Management
Incident Management
Operational Risk Management
Risk Assessment
Safety Management
Vendor Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

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