Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Analyze visitor behaviors to determine the most effective marketing channel. Assess the impact of various marketing initiatives by examining how users engage with content across multiple platforms, including exposure, access, and user acquisition metrics. Consolidate data from all interaction points throughout different user journeys, such as the official website, WeChat, emails, content marketing efforts, and exhibitions, to facilitate accurate cross-channel attribution. By comparing the customer acquisition and conversion rates of each channel, businesses can refine their marketing strategies in real-time for better results. Implement an online form to automatically gather information when customers fill it out, seamlessly adding them to the contact list. Knight provides versatility by supporting a range of form types tailored to diverse marketing situations, including advertising landing pages, official website registrations, and event sign-ups. Additionally, incorporate identifiable QR codes into emails, articles, and printed materials to track the effectiveness of call-to-action efforts and enhance engagement. This multifaceted approach allows for a comprehensive understanding of customer interactions and preferences.
Description
The iwinBACK system is a communication platform that allows B2C marketers to manage and automate communications through SMS, email, phone and 10+ other channels, all in one place. Harmonising the customer engagement strategy across channels allows organisations to save time and resources while simultaneously improving KPIs all along the customer lifecycle.
Convert, retain and winback customers like never before using personalised content on the right channel at the right time.
iwinBACK can help you to:
1. Automate the Customer Journey
2. Centralise and Harmonise Communications
3. Leverage Real-Time Data and Customer Behavioural Insights
4. Manage Multiple Clients and Brands
5. Integrations to Suit
6. 20+ Proven Journey Templates
API Access
Has API
No
API Access
Has API
No
Integrations
WeChat
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Knight SaaS SCRM
Founded
2014
Country
China
Website
www.knight-crm.com/en/
Vendor Details
Company Name
iwinBACK
Country
Canada
Website
iwinback.com
Product Features
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No
Social CRM
Calendar/Reminder System
No
Customer Support
No
Email Marketing
No
Lead Capture
No
Lead Nurturing
No
Live Chat
No
Marketing Automation Integration
No
Multi-Channel Social Integration
No
Social Media Monitoring
No
Task Management
No
Product Features
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
Yes
Social Marketing
Yes
Website Visitor Tracking
Yes