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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Analyze visitor behaviors to determine the most effective marketing channel. Assess the impact of various marketing initiatives by examining how users engage with content across multiple platforms, including exposure, access, and user acquisition metrics. Consolidate data from all interaction points throughout different user journeys, such as the official website, WeChat, emails, content marketing efforts, and exhibitions, to facilitate accurate cross-channel attribution. By comparing the customer acquisition and conversion rates of each channel, businesses can refine their marketing strategies in real-time for better results. Implement an online form to automatically gather information when customers fill it out, seamlessly adding them to the contact list. Knight provides versatility by supporting a range of form types tailored to diverse marketing situations, including advertising landing pages, official website registrations, and event sign-ups. Additionally, incorporate identifiable QR codes into emails, articles, and printed materials to track the effectiveness of call-to-action efforts and enhance engagement. This multifaceted approach allows for a comprehensive understanding of customer interactions and preferences.

Description

The iwinBACK system is a communication platform that allows B2C marketers to manage and automate communications through SMS, email, phone and 10+ other channels, all in one place. Harmonising the customer engagement strategy across channels allows organisations to save time and resources while simultaneously improving KPIs all along the customer lifecycle. Convert, retain and winback customers like never before using personalised content on the right channel at the right time. iwinBACK can help you to: 1. Automate the Customer Journey 2. Centralise and Harmonise Communications 3. Leverage Real-Time Data and Customer Behavioural Insights 4. Manage Multiple Clients and Brands 5. Integrations to Suit 6. 20+ Proven Journey Templates

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WeChat Yes 

Integrations

WeChat No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Knight SaaS SCRM

Founded

2014

Country

China

Website

www.knight-crm.com/en/

Vendor Details

Company Name

iwinBACK

Country

Canada

Website

iwinback.com

Product Features

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns No 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

Social CRM

Calendar/Reminder System No 
Customer Support No 
Email Marketing No 
Lead Capture No 
Lead Nurturing No 
Live Chat No 
Marketing Automation Integration No 
Multi-Channel Social Integration No 
Social Media Monitoring No 
Task Management No 

Product Features

Marketing Automation

A/B Testing Yes 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation Yes 
Social Marketing Yes 
Website Visitor Tracking Yes 

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