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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The KNECT IoT system operates in the cloud as a web-based control hub that streamlines fleet management, covering everything from kiosk registration to storing essential data for ongoing operations and analyzing events. The KNECT IoT Agent, installed on the kiosk, ensures consistent communication between remote devices and the cloud data storage. This platform offers a secure and scalable base, accommodating even the most intricate self-service applications. The KNECT IoT portal enables centralized oversight of user accounts and communication channels. The user-friendly dashboard makes it easy to modify profiles and automates the sending of maintenance alerts. Centralized user identity and access management features simplify the administration of users, roles, and permission settings within the Administration section. Additionally, IoT campaigns provide users with the flexibility to choose their notification preferences. Users are empowered to automate and tailor their notifications, allowing them to prioritize and filter alerts according to their specific needs, enhancing the overall user experience. Ultimately, KNECT ensures that users maintain control over their interactions and data management seamlessly.

Description

The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

KIOSK Information Systems
Okta

Integrations

KIOSK Information Systems
Okta

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KIOSK Information Systems

Country

United States

Website

kiosk.com

Vendor Details

Company Name

Tyler Technologies

Country

United States

Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Product Features

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Product Features

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