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features
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support

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Description

The relationship between consumers and banks is evolving, necessitating new standards across all facets of banking infrastructure. A digital-first strategy has become prevalent, causing some institutions to lag behind. At ieDigital, we recognize that this shift is driven by prioritizing customer needs. Our commitment lies in enhancing customer experiences, equipping banks with the tools they need to operate effectively and provide maximum value. Current core banking systems tend to emphasize accounts rather than the customers themselves. Maintaining a unified customer view is challenging due to the continuous changes in various core systems. Additionally, the time it takes to launch new products is prolonged, as the core banking platforms limit the features available for these offerings. Moreover, the legacy IT systems are costly to sustain and have not transitioned to cloud solutions, further hindering progress. This scenario calls for a comprehensive reevaluation of how banks adapt to modern demands and technological advancements.

Description

An adaptable, context-sensitive, omnichannel digital banking platform that seamlessly integrates with any core processor, catering to all business sectors, is offered by Oracle Banking Digital Experience. This solution enables financial institutions to implement their digital transformations without adhering to a rigid, uniform model. Designed as an enterprise-grade, open, and scalable solution ready for the cloud, Oracle Banking Digital Experience allows banks to quickly provide digital functionalities while maintaining their current core banking systems. It serves as a unified digital banking platform, facilitating captivating customer experiences across diverse channels. The software comprehensively addresses the needs of various business lines, including retail, SME, corporate, and Islamic banking, all concurrently. Additionally, this highly customizable digital banking platform can easily adapt to integrate with any existing technological ecosystem, ensuring a flexible and efficient banking experience for both institutions and customers alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ieDigital

Founded

1985

Country

United Kingdom

Website

www.iedigital.com/banks/

Vendor Details

Company Name

Oracle

Country

United States

Website

www.oracle.com/industries/financial-services/banking/digital-experience.html

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management Yes 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management Yes 
Securities Management Yes 
Transaction Monitoring No 

Product Features

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking No 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

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