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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Intelligent Audit is a leader in freight audit and recovery, business analytics and transportation spend optimization. Intelligent Audit's best-in-class audit platform and reporting platform helps customers reduce their spend. This platform identifies cost reduction opportunities and improves processes. Intelligent Audit has more than 2,500 clients, representing more than $9B in total transportation spend across all modes of transport and geographies. This platform provides insights that enable companies to ship smarter. Intelligent Audit is a leader in data analytics, business intelligence and freight audit. We offer a wide range services to clients who want to reduce costs, improve customer satisfaction and find new strategic opportunities to use within their organizations. Intelligent Audit's industry expertise can be used to gain valuable insights and a trusted partner you can consider an extension of your team.

Description

Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Sendcloud

Integrations

Sendcloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Intelligent Audit

Founded

1996

Country

United States

Website

www.intelligentaudit.com

Vendor Details

Company Name

Sendcloud

Founded

2019

Country

Belgium

Website

www.traceybysendcloud.com

Product Features

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Product Features

Alternatives

Alternatives

FreitRater Reviews

FreitRater

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