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Description
Intelli Warranty is an intelligent warranty claims and supplier recovery management system designed specifically for OEMs and manufacturers. It centralizes claim processing, defect visibility, and financial governance across dealer and distributor networks. The system analyzes claim value, repair trends, service records, and dealer history to flag high-risk submissions while allowing routine claims to flow efficiently. Automated supplier recovery workflows link part failures to vendor accountability, increasing recovery rates and minimizing manual intervention. Advanced analytics convert warranty claims data into operational intelligence, highlighting recurring defects and region-specific trends. Configurable policy administration enables flexible coverage definitions, reimbursement terms, and product model management. Dynamic work queues assign claims to approvers based on configurable business rules to streamline approvals. AI-based fraud detection identifies anomalies in claim timing, cost patterns, documentation, and vehicle history. Multi-channel reporting tools support Excel, PDF, and SSRS formats for informed decision-making. By reducing dispute closure time, lowering avoidable payouts, and improving compliance, Intelli Warranty strengthens financial control and product quality oversight.
Description
IrisCX serves as an advanced video platform tailored for enterprise-level home product and service companies, revolutionizing customer engagement throughout the stages of product selection, setup, and support. By facilitating effortless video interactions without the need for apps, IrisCX empowers customers to easily connect with experts at the click of a button, which enhances the real-time support experience. The platform's AI-enhanced functionalities, including VisualBot and VisualGuide, improve the customer journey by enabling users to articulate their issues both visually and verbally, thus generating precise defect summaries without lengthy typing. Additionally, IrisCX streamlines communication by automatically forwarding these summaries to service teams through integrations with platforms like Zapier and webhooks, ensuring prompt and well-organized responses. For home builders, IrisCX significantly enriches customer relationships by offering virtual walkthroughs throughout the construction process and optimizing post-possession warranty services, which minimizes the necessity for in-person visits and boosts first-call resolution rates. Overall, IrisCX not only enhances efficiency but also fosters stronger connections between companies and their customers.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Zapier
Pricing Details
$1000
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intellinet Systems
Founded
2012
Country
India
Website
www.intellinetsystem.com
Vendor Details
Company Name
IrisCX
Country
Canada
Website
www.iriscx.com
Product Features
Warranty Management
Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking
Product Features
Construction Management
Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Timesheets