Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor Networked Order Management (INOM) is a cloud-native software solution designed for retail, enabling sophisticated order orchestration and enhancing the management of global supply chains. It provides comprehensive visibility into enterprise inventory, ensuring efficient fulfillment and replenishment while bolstering customer service for the modern, always-connected consumer. By offering a unified perspective on inventory throughout the entire retail supply chain, INOM ensures that businesses have a single, reliable source for available-to-promise inventory. This system intelligently suggests the most effective methods for fulfilling and delivering inventory to customers, optimizing overall operations. Additionally, INOM's API-driven framework integrates all commerce channels and touchpoints, facilitating real-time data access and a cohesive view of operations. Implementing INOM can significantly enhance order processing efficiency, accuracy in inventory management, and accelerate the realization of value for retailers.
Description
Reduce expenses and promote effective growth with a customer-centric order management system. Enhance the efficiency of omnichannel order management by providing agents with a consolidated view across all channels, enabling them to effortlessly manage and adjust orders. Streamline orders to optimize for cost, speed, and sustainability through real-time inventory insights. Leverage automation and artificial intelligence to identify the most cost-effective workflows. Cater to demand flexibly with user-friendly tools and top-tier technology and resources. Amplify order volume while decreasing costs through these innovative features. Elevate support levels by consolidating order history and customer data into one accessible view. Enhance customer satisfaction by fulfilling orders more swiftly and economically. Integrate commerce experiences with visibility into real-time inventory management. Further elevate customer service and automation capabilities. Combine the strengths of Order Servicing with Service Cloud to deliver a truly cohesive experience for your customers. Ultimately, save time and boost profitability through efficient omnichannel fulfillment strategies, ensuring that your business remains competitive in a rapidly evolving marketplace.
API Access
Has API
API Access
Has API
Integrations
1440
Canopy
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0.15 per order
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/networked-order-management
Vendor Details
Company Name
Salesforce
Country
United States
Website
www.salesforce.com/products/commerce-cloud/ecommerce/order-management/
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management