Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The IdentiFlo Management Platform empowers clients by providing comprehensive control over their operations. With its administrative features, users can create internal accounts, oversee the transactions of their sales teams, monitor client interactions, and analyze every detail down to the individual consumer's transaction. Enhanced with advanced security measures, product oversight, detailed reporting capabilities, and an internal support ticketing system, this platform ensures a seamless experience. Agents benefit from the ability to manage their sales teams efficiently and assess the performance of their client portfolios. Additionally, they can showcase the platform to prospective clients while evaluating the transaction volume of their current customers. Overall, the IdentiFlo Management Platform serves as an all-encompassing solution tailored for your Identity Verification and ID authentication requirements, making it an indispensable tool in today’s digital landscape.
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
API Access
Has API
API Access
Has API
Integrations
Shopify
Pricing Details
$80 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Electronic Verification Systems
Country
United States
Website
www.electronicverificationsystems.com/solutions/identiflo-management-platform
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Product Features
AML
Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery