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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The IdentiFlo Management Platform empowers clients by providing comprehensive control over their operations. With its administrative features, users can create internal accounts, oversee the transactions of their sales teams, monitor client interactions, and analyze every detail down to the individual consumer's transaction. Enhanced with advanced security measures, product oversight, detailed reporting capabilities, and an internal support ticketing system, this platform ensures a seamless experience. Agents benefit from the ability to manage their sales teams efficiently and assess the performance of their client portfolios. Additionally, they can showcase the platform to prospective clients while evaluating the transaction volume of their current customers. Overall, the IdentiFlo Management Platform serves as an all-encompassing solution tailored for your Identity Verification and ID authentication requirements, making it an indispensable tool in today’s digital landscape.

Description

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify

Integrations

Shopify

Pricing Details

$80 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Electronic Verification Systems

Country

United States

Website

www.electronicverificationsystems.com/solutions/identiflo-management-platform

Vendor Details

Company Name

Market Force

Founded

2005

Country

United States

Website

www.marketforce.com

Product Features

AML

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Alternatives

Alternatives

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