Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The IdentiFlo Management Platform empowers clients by providing comprehensive control over their operations. With its administrative features, users can create internal accounts, oversee the transactions of their sales teams, monitor client interactions, and analyze every detail down to the individual consumer's transaction. Enhanced with advanced security measures, product oversight, detailed reporting capabilities, and an internal support ticketing system, this platform ensures a seamless experience. Agents benefit from the ability to manage their sales teams efficiently and assess the performance of their client portfolios. Additionally, they can showcase the platform to prospective clients while evaluating the transaction volume of their current customers. Overall, the IdentiFlo Management Platform serves as an all-encompassing solution tailored for your Identity Verification and ID authentication requirements, making it an indispensable tool in today’s digital landscape.
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
No
Pricing Details
$80 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Electronic Verification Systems
Country
United States
Website
www.electronicverificationsystems.com/solutions/identiflo-management-platform
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Product Features
AML
Behavioral Analytics
No
Case Management
Yes
Compliance Reporting
No
Identity Verification
Yes
Investigation Management
No
PEP Screening
Yes
Risk Assessment
No
SARs
No
Transaction Monitoring
No
Watch List
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No