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Average Ratings 0 Ratings
Description
Enhance the efficiency of your tenant service requests with IMPAK’s highly regarded online Tenant Portal. Seamlessly manage all communications between tenants and your team, ensuring a smooth flow of information. Leverage IMPAK to coordinate with all key stakeholders, allowing for quick and precise service delivery to residents. Motivate your staff to recognize issues within your properties and attach images to IMPAK work orders for clearer representations of concerns. With the IMPAK app readily accessible on their mobile devices, property managers and technicians can collaborate effectively to proactively address numerous challenges. IMPAK supports robust preventive maintenance approaches tailored to different property types and scenarios. With its sustainable, adaptable, and user-friendly setup, IMPAK streamlines operations by fully automating processes that empower your team to create personalized schedules, optimizing labor utilization. Effectively oversee tenant requests, preventive upkeep, and inspection work orders to maintain high standards of service. The comprehensive capabilities of IMPAK ensure that your property management operations run smoothly and efficiently, ultimately benefiting both staff and tenants alike.
Description
Tivio serves as an online property management solution tailored for property managers and management companies. It offers a comprehensive suite of tools for overseeing properties and units, managing leasing processes and agreements, as well as monitoring tasks, maintenance requests, and work orders. With integrated ledger and accounting functionalities, users can effectively track rent and expenses, generate owner statements, create reports, and perform bank reconciliations. The platform features dedicated portals that grant role-specific access to agency teams, leasing agents, property owners, tenants, and maintenance staff. Moreover, it provides capabilities for document storage and electronic signatures, facilitates tenant communication, and allows for customizable workflows to manage reminders and follow-ups. Additionally, optional AI functionalities can assist in drafting email responses and documents, help prioritize tenant inquiries, automate work order generation, and respond to common tenant questions via a chatbot integrated into the portal. For property management firms, there are also options for custom branding, personalized domains, and tailored email addresses, enhancing their professional appearance. Overall, Tivio aims to streamline property management tasks and improve communication among all stakeholders involved.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Impak Solutions
Founded
2000
Country
United States
Website
www.impaksolutions.com
Vendor Details
Company Name
Tivio Technologies
Founded
2025
Country
Canada
Website
tivio.io
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No
Maintenance Management
Asset Tracking
No
Billing & Invoicing
Yes
Calibration Management
Yes
Dispatch Management
Yes
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
Yes
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Product Features
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No