Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Self-service password reset tools are intended to reduce the burden on helpdesk teams by offering a secure way for users to reset their accounts independently, either online or via phone. INI presents automated password reset solutions tailored to both the security requirements of an organization and the needs of its users. The cost of helpdesk calls averages between $10 and $30, which can add up significantly over time. By implementing a self-service password reset application, organizations can often achieve a return on investment that covers the cost of the application within just the first year of operation. The time saved across various departments—including users, helpdesk staff, IT, finance, and security—results in considerable productivity improvements that benefit the organization’s financial health. Additionally, this approach enhances security by eliminating the need for an agent to be involved in the authentication process, while also providing users with round-the-clock access for added convenience. Furthermore, organizations can maximize their ROI by reducing the number of costly helpdesk calls by 20% to 40%, allowing helpdesk personnel to focus on more critical tasks. Ultimately, this integration not only streamlines operations but also fortifies overall security measures within the organization.
Description
Are frequent password resets and account lockouts draining essential IT resources? Empower users to manage routine password tasks such as self-service password resets, modifications, and account unlocks through Active Directory. By utilizing Specops uReset, you can transform the password reset process with an adaptable authentication system, guaranteeing that users can securely reset their passwords from any location, device, or browser, thus enhancing overall efficiency and user satisfaction. This approach not only alleviates the burden on IT but also promotes user autonomy in managing their account access.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Interactive Northwest
Website
www.interactivenw.com/products/ini-idreset/
Vendor Details
Company Name
Specops Software
Founded
2001
Country
Sweden
Website
www.specopssoft.com
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
Yes
Password Management
Yes
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
Self-Service Password Reset (SSPR)
Access Control
No
Alerts / Notifications
No
Application Security
No
Compliance Management
No
Credential Management
No
Employee Directory
No
Group Passwords
No
Password Database
No
Password Management
No
Reminders
No
Reporting / Analytics
No
Single Sign On
No
Two-Factor Authentication (2FA)
No
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
Yes
Password Management
Yes
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
Self-Service Password Reset (SSPR)
Access Control
No
Alerts / Notifications
No
Application Security
No
Compliance Management
No
Credential Management
No
Employee Directory
No
Group Passwords
No
Password Database
No
Password Management
No
Reminders
No
Reporting / Analytics
No
Single Sign On
No
Two-Factor Authentication (2FA)
No