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Description
Self-service password reset tools are intended to reduce the burden on helpdesk teams by offering a secure way for users to reset their accounts independently, either online or via phone. INI presents automated password reset solutions tailored to both the security requirements of an organization and the needs of its users. The cost of helpdesk calls averages between $10 and $30, which can add up significantly over time. By implementing a self-service password reset application, organizations can often achieve a return on investment that covers the cost of the application within just the first year of operation. The time saved across various departments—including users, helpdesk staff, IT, finance, and security—results in considerable productivity improvements that benefit the organization’s financial health. Additionally, this approach enhances security by eliminating the need for an agent to be involved in the authentication process, while also providing users with round-the-clock access for added convenience. Furthermore, organizations can maximize their ROI by reducing the number of costly helpdesk calls by 20% to 40%, allowing helpdesk personnel to focus on more critical tasks. Ultimately, this integration not only streamlines operations but also fortifies overall security measures within the organization.
Description
SAP Cloud Identity Services effectively facilitate identity management in both cloud and hybrid settings. By utilizing these services, organizations can generate audit reports and ensure adherence to corporate policies as well as legal standards. This leads to enhanced security, compliance, and seamless system integration in diverse environments. Users enjoy secure access to systems and data while experiencing single sign-on (SSO) across their cloud or hybrid infrastructures. Consistent mechanisms for user authentication, provisioning, role assignment, and authorization management can be applied uniformly. By leveraging a centralized repository, organizations can streamline the management of user accounts in complex cloud or hybrid landscapes, thereby eliminating redundancies. Additionally, the centralized capabilities of secure authentication and SSO offer significant benefits. Convenient self-service options like registration and password recovery are available for both employees and partners, enhancing the user experience. To further bolster security, organizations can implement risk-based authentication rules and two-factor authentication to protect access to applications effectively. By adopting these practices, businesses can ensure a more secure and efficient identity management process.
API Access
Has API
API Access
Has API
Integrations
SAP Cloud Platform
SAP Joule
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interactive Northwest
Website
www.interactivenw.com/products/ini-idreset/
Vendor Details
Company Name
SAP
Founded
1972
Country
Germany
Website
www.sap.com/products/financial-management/identity-management.html
Product Features
Identity Management
Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning
Self-Service Password Reset (SSPR)
Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)