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Average Ratings 4 Ratings

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support

Description

Self-service password reset tools are intended to reduce the burden on helpdesk teams by offering a secure way for users to reset their accounts independently, either online or via phone. INI presents automated password reset solutions tailored to both the security requirements of an organization and the needs of its users. The cost of helpdesk calls averages between $10 and $30, which can add up significantly over time. By implementing a self-service password reset application, organizations can often achieve a return on investment that covers the cost of the application within just the first year of operation. The time saved across various departments—including users, helpdesk staff, IT, finance, and security—results in considerable productivity improvements that benefit the organization’s financial health. Additionally, this approach enhances security by eliminating the need for an agent to be involved in the authentication process, while also providing users with round-the-clock access for added convenience. Furthermore, organizations can maximize their ROI by reducing the number of costly helpdesk calls by 20% to 40%, allowing helpdesk personnel to focus on more critical tasks. Ultimately, this integration not only streamlines operations but also fortifies overall security measures within the organization.

Description

Microsoft Entra ID, previously known as Azure Active Directory, serves as a robust cloud-based identity and access management solution that integrates essential directory services, application access control, and sophisticated identity protection measures. Enhance your organization's security with this cloud identity solution, which effectively links employees, clients, and partners to their applications, devices, and valuable data. Utilize robust authentication methods and risk-adjusted access policies to secure resource access without sacrificing user experience. Ensure a quick and straightforward sign-in process throughout your multicloud infrastructure to boost user productivity, minimize password management time, and enhance overall efficiency. Centralize the management of all identities and access to applications, whether they reside in the cloud or on-premises, to gain better visibility and control over your organization’s resources. This comprehensive approach not only protects sensitive information but also fosters a seamless and efficient working environment for all users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agile IT No 
AgileWARE No 
Aserto No 
Atlassian Crowd No 
AuthX No 
Authsignal No 
CORE Enterprise No 
FinalCode No 
Identity Confluence No 
LUIS No 
M4PAM No 
Microsoft Defender for Business No 
Microsoft Viva Goals No 
Nectar No 
Passwork No 
Robin No 
SimplerQMS No 
SuperIT No 
Zerostand No 

Integrations

Agile IT Yes 
AgileWARE Yes 
Aserto Yes 
Atlassian Crowd Yes 
AuthX Yes 
Authsignal Yes 
CORE Enterprise Yes 
FinalCode Yes 
Identity Confluence Yes 
LUIS Yes 
M4PAM Yes 
Microsoft Defender for Business Yes 
Microsoft Viva Goals Yes 
Nectar Yes 
Passwork Yes 
Robin Yes 
SimplerQMS Yes 
SuperIT Yes 
Zerostand Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Interactive Northwest

Website

www.interactivenw.com/products/ini-idreset/

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/security/business/identity-access/azure-active-directory

Product Features

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication Yes 
Password Management Yes 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

Self-Service Password Reset (SSPR)

Access Control No 
Alerts / Notifications No 
Application Security No 
Compliance Management No 
Credential Management No 
Employee Directory No 
Group Passwords No 
Password Database No 
Password Management No 
Reminders No 
Reporting / Analytics No 
Single Sign On No 
Two-Factor Authentication (2FA) No 

Product Features

Authentication

Biometric No 
Credential Management No 
Knowledge-Based Authentication No 
Mobile Authentication No 
Multifactor Authentication No 
Out-of-Band Authentication No 
Policy Management No 
Self Service Portal No 
Single Sign On No 
Social Sign On No 

Customer Identity and Access Management (CIAM)

Access Certification No 
Access Management No 
Analytics / Reporting No 
Automatic User/Device Recognition No 
Behavioral Analytics No 
Credential Management No 
Data Security No 
Multi-Factor Authentication (MFA) No 
Privacy / Consent Management No 
Real Time Notifications No 
Self-Service Portal No 
Single Sign On No 
User Provisioning No 

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication No 
Password Management No 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

Self-Service Password Reset (SSPR)

Access Control No 
Alerts / Notifications No 
Application Security No 
Compliance Management No 
Credential Management No 
Employee Directory No 
Group Passwords No 
Password Database No 
Password Management No 
Reminders No 
Reporting / Analytics No 
Single Sign On No 
Two-Factor Authentication (2FA) No 

Single Sign On

Biometric No 
Credential Management No 
Identity Federation No 
Multifactor Authentication No 
Password Management No 
Policy Management No 
Social Sign On No 
User Management No 

User Provisioning and Governance

Access Governance No 
Access Verification Workflow No 
Audits / Reports No 
Automatic Provisioning / Deprovisioning No 
Delegated Access Authorization No 
Identity Synchronization No 
Lifecycle Management No 
Multi-Factor Authentication (MFA) No 
Password Management No 
Policy Enforcement No 
Single Sign-On (SSO) No 
User Self-Service No 

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