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Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
Description
With Wazala, you can market everything from unique handmade items to widely produced products. You have the flexibility to provide options such as various colors and sizes, compute shipping fees and taxes, and even facilitate a local pick-up service for your customers. Whether you wish to sell your music, photography, designs, or ebooks, Wazala ensures that all your digital assets are securely managed! We handle the logistics of delivery, giving you the ability to manage download link expiration and accessibility at your convenience. Our intuitive store designer empowers you to make changes to every detail of your store without needing any coding skills, eliminating the necessity to hire a professional. Once you've completed your store, you'll be able to proudly add “designer” to your resume! Choose from a range of elegantly designed themes or customize one to suit your style. You can also create various themes tailored for special promotions or seasonal marketing events, such as the Holidays and Cyber Monday, and effortlessly switch between them whenever you like. Moreover, this versatility allows you to keep your store fresh and appealing to your customers year-round.
API Access
Has API
API Access
Has API
Integrations
Magentrix PRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$16 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Vendor Details
Company Name
Wazala
Country
United States
Website
www.wazala.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates