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Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

Description

Expand your selling capabilities effortlessly with a complimentary online store. You can quickly sell products online and manage order shipments to your customers, as well as provide options like curbside pickup and local delivery, regardless of your business type. Additionally, you can reach customers through platforms like Instagram and Facebook. Start your business today at no cost, paying only when you complete a sale—just 2.9% plus 30¢ for each transaction. Alternatively, you have the option to upgrade to a paid plan that offers enhanced features. Setting up and launching your online store is a breeze; our intuitive site builder eliminates the need for coding knowledge, ensuring your site functions smoothly on any device. Build your online retail presence swiftly to begin selling your products without delay. If you're in the food industry, you can also create a restaurant website that allows you to accept online orders while providing curbside pickup or delivery options. Additionally, you can offer online appointment scheduling for any remote services you provide and even facilitate donations or membership payments. No matter the nature of your business, you can transition to an online platform easily and efficiently. The Square Online Store integrates perfectly with Square Point of Sale, simplifying the setup process for your convenience. With this powerful combination, managing your online and offline sales becomes straightforward and effective.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Arka
Facebook
Flonomics
Instagram
Link My Books
My Lead Fox
Next-Cart
OTO
Paloma
Printful
ReturnPro
Rutter
Shippo
SimpleTix
Square POS
Square Payments
Store Leads
TaxiCaller
Thrive by Shopventory

Integrations

Arka
Facebook
Flonomics
Instagram
Link My Books
My Lead Fox
Next-Cart
OTO
Paloma
Printful
ReturnPro
Rutter
Shippo
SimpleTix
Square POS
Square Payments
Store Leads
TaxiCaller
Thrive by Shopventory

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$12 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Vendor Details

Company Name

Block

Founded

2009

Country

United States

Website

squareup.com/us/en/online-store

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label

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Alternatives

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