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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

Description

ShipperHQ is an ecommerce merchant solution that manages shipping rates. It helps them align their checkout experience with their unique products and customers. ShipperHQ makes it simple to create a long-term strategy for shipping, or make immediate changes. You can adjust shipping rates and options to suit the buying situation. Customers can be offered the best delivery options at checkout. This includes services such as in-store pickup, alternate pickup, and same-day shipping. You can also automate shipping rates from multiple shipping locations, define how products pack together, determine a customer's address type, and many other things to improve your shipping margins.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Arka
BigCommerce
Canopy
FedEx Ship Manager
FlavorCloud
Magento
Salesforce Agentforce Commerce
ShipCalm
Shopify
Shopify Plus
UPS Ready
WooCommerce
Zoey

Integrations

Arka
BigCommerce
Canopy
FedEx Ship Manager
FlavorCloud
Magento
Salesforce Agentforce Commerce
ShipCalm
Shopify
Shopify Plus
UPS Ready
WooCommerce
Zoey

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Vendor Details

Company Name

ShipperHQ

Founded

2014

Country

United States

Website

shipperhq.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Alternatives

Alternatives