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Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
Description
Sqquid helps multi-location retailers bring their physical stores and online sales into the same operation. It is designed for businesses with two or more locations, including specialty retailers in footwear, apparel, sporting goods, gifts, and jewelry.
For teams launching ecommerce or adding another channel, Sqquid connects supported POS systems, storefronts, marketplaces, and fulfillment workflows. Retailers can coordinate product data and inventory, bring orders together, and route fulfillment across stores and warehouses. Location stock, customer proximity, and shipping costs inform routing decisions. Store workflows include in-store pickup, curbside pickup, ship-from-store, and ship-to-store.
Merchandising teams can search and filter products, reuse saved views, make bulk changes, and import or export CSV files. Channel-specific product controls and sync error information help teams manage ongoing catalog work. Supported functionality differs by connection.
Integrations include Shopify, BigCommerce, Lightspeed Retail X-Series, Runit, Amazon, Walmart Marketplace, Google Shopping, and TikTok Shop. Sqquid works alongside existing retail systems, helping teams reduce manual reconciliation and expand online with better operational control.
Visit sqquid.com for a demo or a free Retail Operations Review of your stores, systems, and workflows.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon Seller Central
No
BigCommerce
No
Google Shopping
No
Lightspeed Retail
No
Runit RealTime Cloud
No
Shopify
No
TikTok Shop
No
Walmart
No
Integrations
Amazon Seller Central
Yes
BigCommerce
Yes
Google Shopping
Yes
Lightspeed Retail
Yes
Runit RealTime Cloud
Yes
Shopify
Yes
TikTok Shop
Yes
Walmart
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$199/month for 2 locations
Free Starter plan: 1 location, 1 channel, and 100 orders per month. For multi-location retailers, Light is $199/month for up to 2 locations, 2 channels, and 200 orders. Medium is $499/month for up to 4 locations, 4 channels, and 500 orders, with marketplaces included. Pro $749/month; Max $979/month; Enterprise $1,499/month. Plan limits and included capabilities vary. Add-ons, custom integrations, and development may cost extra. See the Pricing page on our website for current limits, add-ons, and usage-based upgrade terms.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Vendor Details
Company Name
Sqquid
Founded
2016
Country
United States
Website
sqquid.com/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Multi-Channel eCommerce
Catalog Management
Yes
Channel Management
Yes
Data Synchronization
Yes
Email Marketing
No
Inventory Management
Yes
Marketplace Integration
Yes
Mobile Commerce
No
Order Management
Yes
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
Yes