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Average Ratings 0 Ratings

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ease
features
design
support

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Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

Description

Sqquid helps multi-location retailers bring their physical stores and online sales into the same operation. It is designed for businesses with two or more locations, including specialty retailers in footwear, apparel, sporting goods, gifts, and jewelry. For teams launching ecommerce or adding another channel, Sqquid connects supported POS systems, storefronts, marketplaces, and fulfillment workflows. Retailers can coordinate product data and inventory, bring orders together, and route fulfillment across stores and warehouses. Location stock, customer proximity, and shipping costs inform routing decisions. Store workflows include in-store pickup, curbside pickup, ship-from-store, and ship-to-store. Merchandising teams can search and filter products, reuse saved views, make bulk changes, and import or export CSV files. Channel-specific product controls and sync error information help teams manage ongoing catalog work. Supported functionality differs by connection. Integrations include Shopify, BigCommerce, Lightspeed Retail X-Series, Runit, Amazon, Walmart Marketplace, Google Shopping, and TikTok Shop. Sqquid works alongside existing retail systems, helping teams reduce manual reconciliation and expand online with better operational control. Visit sqquid.com for a demo or a free Retail Operations Review of your stores, systems, and workflows.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Seller Central No 
BigCommerce No 
Google Shopping No 
Lightspeed Retail No 
Runit RealTime Cloud No 
Shopify No 
TikTok Shop No 
Walmart No 

Integrations

Amazon Seller Central Yes 
BigCommerce Yes 
Google Shopping Yes 
Lightspeed Retail Yes 
Runit RealTime Cloud Yes 
Shopify Yes 
TikTok Shop Yes 
Walmart Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199/month for 2 locations
Free Starter plan: 1 location, 1 channel, and 100 orders per month. For multi-location retailers, Light is $199/month for up to 2 locations, 2 channels, and 200 orders. Medium is $499/month for up to 4 locations, 4 channels, and 500 orders, with marketplaces included. Pro $749/month; Max $979/month; Enterprise $1,499/month. Plan limits and included capabilities vary. Add-ons, custom integrations, and development may cost extra. See the Pricing page on our website for current limits, add-ons, and usage-based upgrade terms.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Vendor Details

Company Name

Sqquid

Founded

2016

Country

United States

Website

sqquid.com/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Multi-Channel eCommerce

Catalog Management Yes 
Channel Management Yes 
Data Synchronization Yes 
Email Marketing No 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce No 
Order Management Yes 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce Yes 

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