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Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
Description
Enhance your sales potential by creating product bundles that cater to specific phases of your customer's journey, unlocking additional revenue streams. Seize every opportunity to increase your sales through effective upselling and cross-selling strategies on product pages, collections, carts, and during checkout processes. This innovative system leverages AI-driven recommendations to elevate your cart value. Maximize every chance to present more offerings at pivotal moments throughout the buying process. From well-established companies to emerging startups, a wide range of brands have acknowledged how PickyStory's unique strategy fosters growth in order values. It serves as a comprehensive platform for eCommerce upselling, allowing you to craft personalized offers that encourage customers to explore more products and ultimately enhance their order values. Strategically upsell during crucial moments in your online store, utilizing a thorough approach that showcases deals at significant points within the customer experience. With effective storewide conversion tools at your disposal, you can ensure that no selling opportunity is overlooked. Furthermore, streamline your processes and boost sales through automated inventory management solutions and AI-generated deal creation, making it easier than ever to engage customers and drive revenue. By adopting these techniques, your business can remain competitive and responsive to customer needs.
API Access
Has API
API Access
Has API
Integrations
GemPages
PageFly
Shopify
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49.50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Vendor Details
Company Name
PickyStory
Country
United States
Website
pickystory.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management