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ease
features
design
support

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Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

Description

Experience seamless integration with eSync. Achieve two-way synchronization to maintain accurate inventory levels effortlessly. With just a few clicks, you can connect and get started in no time! Link your cloud applications and multiple physical retail locations to enhance and automate your retail operations. No coding skills are required for a quick setup in just minutes. Effortlessly integrate your point of sale (POS), ERP, and eCommerce platforms to unlock features such as cross-channel product listings, inventory synchronization, product data management, order routing, and options for click-and-collect or in-store pickup. Begin your free trial now! Streamline your operations by automatically listing items from your point of sale (POS) and ERP systems across online platforms and marketplaces like eBay and Amazon. Boost your sales by increasing your product visibility across various channels. Prevent issues like double selling and stock shortages by synchronizing inventory data from your physical stores and warehouses with numerous online stores and accounts, including eBay and Amazon. As sales occur and new stock arrives, inventory levels will be updated in real-time across all platforms. This ensures your customers always have accurate information about product availability.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
BigCommerce
Clover
Lightspeed Retail
Lightspeed eCommerce
Revel Systems
Shopify
WooCommerce
eBay

Integrations

Amazon
BigCommerce
Clover
Lightspeed Retail
Lightspeed eCommerce
Revel Systems
Shopify
WooCommerce
eBay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Vendor Details

Company Name

Kosmos Central

Founded

2001

Country

United States

Website

www.kosmoscentral.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Alternatives

Alternatives

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