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Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
Description
Experience seamless integration with eSync. Achieve two-way synchronization to maintain accurate inventory levels effortlessly. With just a few clicks, you can connect and get started in no time! Link your cloud applications and multiple physical retail locations to enhance and automate your retail operations. No coding skills are required for a quick setup in just minutes. Effortlessly integrate your point of sale (POS), ERP, and eCommerce platforms to unlock features such as cross-channel product listings, inventory synchronization, product data management, order routing, and options for click-and-collect or in-store pickup. Begin your free trial now! Streamline your operations by automatically listing items from your point of sale (POS) and ERP systems across online platforms and marketplaces like eBay and Amazon. Boost your sales by increasing your product visibility across various channels. Prevent issues like double selling and stock shortages by synchronizing inventory data from your physical stores and warehouses with numerous online stores and accounts, including eBay and Amazon. As sales occur and new stock arrives, inventory levels will be updated in real-time across all platforms. This ensures your customers always have accurate information about product availability.
API Access
Has API
API Access
Has API
Integrations
Amazon
BigCommerce
Clover
Lightspeed Retail
Lightspeed eCommerce
Revel Systems
Shopify
WooCommerce
eBay
Integrations
Amazon
BigCommerce
Clover
Lightspeed Retail
Lightspeed eCommerce
Revel Systems
Shopify
WooCommerce
eBay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Vendor Details
Company Name
Kosmos Central
Founded
2001
Country
United States
Website
www.kosmoscentral.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services