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Average Ratings 0 Ratings
Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
Description
Indigo8 is capable of overseeing your inventory alongside the full product lifecycle, ranging from production to sales. By partnering with key wholesale, accounting, and e-commerce platforms, we enable you to efficiently manage your business through a single, user-friendly solution that minimizes daily administrative burdens. Our system ensures that inventory levels are synchronized across your entire organization. Additionally, we enhance the management of open inventory across various locations, which helps to boost sales, reduce expenses, and automate the restocking process. You can effortlessly coordinate inventory across multiple online stores, allowing retail locations to access real-time online stock and fulfill orders with ease. This means that customers shopping in-store can browse all available inventory seamlessly. Furthermore, we create a cohesive shopping experience where customers can purchase items online or in-store, return products through either channel, and accumulate loyalty points across all sales platforms. In doing so, Indigo8 not only simplifies the shopping journey but also fosters customer satisfaction and retention.
API Access
Has API
API Access
Has API
Integrations
MYOB
Shopify
Tyro EFTPOS
WordPress
Xero
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Vendor Details
Company Name
Indigo8 Solutions
Founded
2003
Country
China
Website
www.indigo8-solutions.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Apparel Management
Billing & Invoicing
Catalog Management
Inventory Management
Materials Management
Order Management
Product Management
Production Management
Purchasing
Returns Management
Shipping Management
Supplier Management
Supply Chain Management
Time and Action (TNA) Calendar
Warehouse Management