Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your transformation journey by streamlining technology and reducing implementation challenges to achieve omnichannel order fulfillment options such as curbside pickup, buy online pickup in-store (BOPIS), and ship-from-store (SFS). Equip your business to optimize outcomes by tailoring business rules that align with your customer needs and corporate goals. By utilizing real-time inventory management, you can effectively allocate stock according to demand and control inventory turnover rates. IBM Sterling Order Management features a user-friendly interface and straightforward functionalities, allowing you to operate independently of IT support. Leverage customizable features for order capture that extend from real-time inventory to fulfillment, enabling customer experiences that drive sales and enhance profitability. The premier Sterling Order Management solution integrates seamlessly with Adobe Commerce, forming a leading partnership in the industry. IBM has developed innovative technology that facilitates the rapid and effortless connection between order management and commerce systems, ensuring your operations are both efficient and effective. This comprehensive solution positions your business to thrive in a competitive landscape.
Description
IBM Sterling CPQ revolutionizes and streamlines the processes of configuring, pricing, and quoting for intricate products and services. This platform enhances the purchasing journey for your clientele by facilitating transactions through all preferred sales channels. With its intuitive software, IBM Sterling CPQ assists eCommerce shoppers, sales personnel, call center agents, and partners in identifying suitable products while maintaining precise pricing. Additionally, it empowers you to deliver the exceptional buying experiences that modern consumers expect, thereby boosting your sales efficiency. The CPQ system automates the online sales process, ensuring accurate configuration of solution bundles and identifying cross-sell and up-sell opportunities, ultimately enhancing customer satisfaction and reducing the workload on call centers. Furthermore, by centralizing pricing operations, CPQ eliminates manual pricing tasks, standardizes pricing consistency, and automates any necessary pricing adjustments, allowing business users to manage price updates more effectively. Overall, IBM Sterling CPQ not only simplifies the sales process but also fosters stronger customer relationships through its user-friendly features.
API Access
Has API
API Access
Has API
Integrations
Canopy
ReturnPro
YANTRA Subscription
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/order-management
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/configure-price-quote
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
CPQ
2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce
Sales Acceleration
CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management