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ease
features
design
support

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Description

IBM Sterling Fulfillment Optimizer powered by Watson is an advanced cognitive analytics platform that significantly improves the functionality of current order management systems. This innovative solution serves as a "big data brain," providing enhanced order management and inventory visibility for retailers involved in eCommerce fulfillment. By leveraging Fulfillment Optimizer, retailers gain deeper insights and can respond promptly to market fluctuations, allowing them to strike an ideal balance between maintaining profit margins, optimizing store capacity, and fulfilling delivery commitments. The informed sourcing decisions made possible by this tool can lead to substantial profit increases, particularly during high-demand periods. Additionally, it enables retailers to assess the ramifications of omnichannel strategies across various sectors including eCommerce, merchandising, logistics, store operations, and supply chain management. By smartly balancing the costs associated with omnichannel fulfillment against service quality, retailers can safeguard their profit margins while maximizing the utilization of store capacity and ensuring timely deliveries to customers. Furthermore, the platform simplifies the execution of optimized omnichannel fulfillment strategies, ensuring the lowest possible cost of service while meeting customer expectations effectively.

Description

We are the foremost authority in the management of parcel delivery and shipments, allowing our clients to enhance their customer experience and boost satisfaction levels. This comprehensive approach offers a wide array of delivery options, opens avenues for new revenue streams, and fosters sustainable delivery practices. By doing so, we empower our customers to pursue scalable and strategic growth, while simultaneously strengthening customer loyalty and enhancing overall experiences. Our automation of the entire delivery management process facilitates shipping to any location, making us a vital growth partner for businesses in e-commerce, retail, and industrial sectors. We focus on equipping our clients with the necessary tools to drive growth, improve capacity management, handle sales surges, and expand as they evolve. Our omnichannel solutions encompass various shopping methods, such as e-commerce, in-store purchases, home delivery, and click-and-collect services. Ultimately, we aim to create a frictionless buying and delivery experience that allows for one-click transactions, simplifying the process for both customers and businesses alike.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Brightpearl
Bx
DynamicsPrint
Dynamicweb
Firestorm
Klarna
Linnworks
Magento
Oracle Cloud Infrastructure
PrintVis
SAP Cloud Platform
Sana Commerce Cloud
Shopify
Visma Proceedo
WooCommerce

Integrations

Brightpearl
Bx
DynamicsPrint
Dynamicweb
Firestorm
Klarna
Linnworks
Magento
Oracle Cloud Infrastructure
PrintVis
SAP Cloud Platform
Sana Commerce Cloud
Shopify
Visma Proceedo
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/intelligent-promising/fulfillment-optimizer

Vendor Details

Company Name

nShift

Founded

2021

Country

United Kingdom

Website

nshift.com

Product Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Product Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Emissions Management

Allowance Management
Automatic CO2 Calculation
Emission Inventory
Emission Reduction Planning
Emissions Monitoring
Emissions Trading
Frequency-Based Tasks
Permit Level Maintenance
Risk Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Alternatives