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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HumanFirst revolutionizes the way you handle infrastructure and workflows for exploring, curating, and scaling your AI training data. Our solutions empower the expansion of NLU and NLP capabilities, significantly speeding up the advancement of conversational AI. By ensuring that authentic voice-of-the-customer data is consistently integrated, we enhance the relevance and effectiveness of your models. With HumanFirst Studio, managing voice and text data for training and refining natural language understanding (NLU) models becomes effortless. Eliminate expensive and inconsistent data ingestion and labeling procedures, opting instead for a streamlined experience that enables immediate enhancements to your AI performance using actual data. You can easily import requests from your Search and Help Center, emails, live chat, or voice call logs to ensure your AI continually learns to understand customer needs better. This allows for the discovery of intents and their enhancement in precision. The traditional approach of guessing which intents require training and manually creating training phrases can be cumbersome, often resulting in insufficient coverage and accuracy of intents, which can hinder the overall effectiveness of your AI solutions. Ultimately, embracing HumanFirst allows your organization to focus on what truly matters: delivering exceptional customer experiences driven by intelligent AI.

Description

HumanX stands out as a specialized omnichannel conversational AI designed specifically for your business, utilizing your unique data to guarantee that responses are not only relevant but also aligned with your brand identity. It enables personalized one-on-one communication on a large scale, effortlessly collecting accurate, significant, and enduring data from multiple channels. In contrast to open AI models, HumanX operates within a closed LLM framework, giving you total control over your data while ensuring compliance with your specific data management requirements. Experience how HumanX revolutionizes business communication by delivering a seamless, intelligent, and customized experience across every channel. This demonstration will showcase everything from complex data integration to instantaneous customer engagement, providing insight into the future landscape of AI-enhanced business interactions. Discover how HumanX can positively impact your brand today, paving the way for more effective engagement strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
Docusign
Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Salesforce
Zendesk

Integrations

ActiveCampaign
Docusign
Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Salesforce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HumanFirst.ai

Founded

2017

Country

Canada

Website

www.humanfirst.ai/

Vendor Details

Company Name

KLaunch

Founded

2020

Country

United States

Website

www.klaunch.io/humanx

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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