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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Houseguide is an innovative digital guidebook platform designed specifically for short-term rental hosts, facilitating an enhanced guest experience while simplifying property management tasks. This platform enables hosts to craft detailed, customizable guidebooks that can be accessed via a straightforward link, eliminating the need for app downloads. Guests benefit from round-the-clock access to vital information, which includes user-friendly video tutorials for various appliances, handpicked local attraction recommendations, dining and shopping tips, and vital details about their stay, from check-in processes to house rules. Additionally, hosts can increase their income potential through an integrated Shop feature within the guidebooks, where they can offer personalized services and products like late check-outs, snacks, or bike rentals, all managed through secure Stripe transactions. For property managers who handle numerous listings, Houseguide simplifies their operations by allowing for the quick duplication of guidebooks, making it easy to set up consistent information across all properties. This efficiency not only saves time but also enhances the overall guest experience, making every stay memorable.

Description

Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages. Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system. What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered. The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airbnb
Beds24
Booking.com
FlipKey
Hostaway
Smoobu
Stripe
Tripadvisor
Tripping
iGMS

Integrations

Airbnb
Beds24
Booking.com
FlipKey
Hostaway
Smoobu
Stripe
Tripadvisor
Tripping
iGMS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€49/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Houseguide

Country

United States

Website

www.houseguideapp.com

Vendor Details

Company Name

TheReach.ai

Founded

2023

Country

Spain

Website

www.thereach.ai

Product Features

Product Features

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Alternatives

Alternatives

Smoobu Reviews

Smoobu

Smoobu GmbH