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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Transform that cluttered drawer filled with product manuals and various paper documents into a sleek, digital profile for your homeowners! With AxisPointe’s HomeProfile system, you can effortlessly share, organize, and manage all your essential construction documents, ultimately saving both time and money. The information can be accessed online, or you can even design a personalized printed binder or booklet for your clients. HomeProfile simplifies the process of compiling and distributing all the necessary details your customers should know about their new homes. You have the power to select which documents are shared with the homeowner while keeping certain files securely stored in HomeProfile for liability protection. Additionally, templates make it straightforward to replicate documents, and the product library is rich with digital files such as warranties, usage instructions, and other valuable manufacturer information. By utilizing this system, you can enhance your clients' experience and ensure they have all the resources they need at their fingertips.

Description

Toveta serves as a comprehensive software solution for aftercare and defect management tailored specifically for residential developers. It enables customer care teams to efficiently oversee service requests once homes are transferred to new owners, tracking everything from the initial homeowner reports to the final resolution of cases. Homeowners can easily report issues by submitting photos and pinpointing defects on a floor plan, while also being able to monitor progress, access important documents, and communicate directly with the developer's team. Meanwhile, staff members are equipped to review these reports, establish deadlines, delegate tasks to either in-house teams or external contractors, and coordinate necessary visits. Contractors have a clear view of their assigned tasks and can provide evidence of completion, after which the developer's team decides whether to close the case or send it back for further work. All records of defects, documents, and communications are retained with the property, ensuring that context is maintained through various developments and personnel transitions. Toveta also features a homeowner portal that reflects the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard for metrics. Moreover, the pricing structure is based on the number of active homes, eliminating additional fees for staff, homeowners, or contractors, making it a flexible choice for developers. This all-in-one platform streamlines the aftercare process, enhancing the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

AxisPointe

Founded

2002

Country

United States

Website

www.axispointe.com

Vendor Details

Company Name

Wise Monks

Founded

2008

Country

Lithuania

Website

toveta.app/

Product Features

Construction CRM

Client Tracking No 
Contract Management No 
Forecasting No 
Project Management No 
Quote Management No 
Sales Management No 
Scheduling No 
Time Management No 

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

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