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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Accelerate your estimating process with our intuitive “in-page” parts ordering system, which integrates effortlessly with your wholesale account at your chosen local parts supplier. This innovative system retrieves parts information, including pricing and installation times, directly into your estimates, streamlining the workflow. If you frequently offer specific services, you can quickly generate invoices by setting up a pre-defined job template. By simply looking up the customer's vehicle and linking it to your template, you can create invoices with just a couple of clicks. This comprehensive solution not only manages work orders and invoices but also keeps track of vehicle service history and allows you to propose new repair projects with ease. You can generate work orders swiftly with integrated parts ordering, ensuring the necessary products are included along with their prices and your preferred markup. Moreover, the system efficiently collects part installation times and automatically integrates them into your repair estimates as you order from your local auto parts supplier, enhancing your operational efficiency and customer satisfaction. With this powerful tool, you can focus more on delivering exceptional service while managing your workflow more effectively.

Description

Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors. The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email. Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$150/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

H&M Data Solutions

Founded

2016

Country

United States

Website

hibbittsautopro.com

Vendor Details

Company Name

Need for Service

Founded

2021

Country

Estonia

Website

needforservice.app/

Product Features

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates Yes 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup Yes 
Vehicle Tracking No 
Work Order Management No 

Product Features

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

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