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Description
HiClinic is a comprehensive clinic management and healthcare CRM solution based in Canada, aimed at assisting clinics in capturing more patient inquiries, streamlining communication, and boosting repeat bookings without overburdening staff with additional administrative tasks. Tailored specifically for healthcare providers, the platform merges patient communication, lead management, automation, and growth strategies into a single user-friendly interface.
By enabling clinics to recover lost opportunities, features such as the Auto Missed Call Text Back ensure that potential patients receive immediate responses even when calls are missed, thereby enhancing engagement and increasing booking rates. Furthermore, HiClinic's AI Receptionist operates around the clock, addressing calls and messages, responding to common patient inquiries, and managing after-hours requests, ensuring clinics do not miss out on patients simply due to a lack of availability to respond. This innovative approach not only improves patient satisfaction but also optimizes operational efficiency for healthcare practices.
Description
OneAdvanced Clinical Decision Support provides a comprehensive triage solution that helps healthcare teams make safe and effective clinical decisions quickly. Designed for use across urgent and non-urgent care settings, it supports both clinician-led and patient-led assessments. The platform offers intuitive, conversational question flows that guide users toward accurate acuity and urgency outcomes. Solutions such as TeleAssess and FirstCall enable deployment from single services to large-scale call centers. Call handlers can manage demand by offering self-care advice, prioritizing appointments, or directing patients to appropriate services. Patients can complete self-assessments on their own devices, helping providers focus attention where it’s needed most. The system covers over 1,200 presenting complaints with hundreds of clinically validated question sets. Regular content updates ensure assessments remain aligned with best clinical practice. Seamless integration with healthcare systems like Adastra supports continuity of care. Overall, the solution improves triage efficiency while maintaining high standards of patient safety.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$198
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HiClinic
Founded
2026
Country
Canada
Website
www.hiclinic.ca
Vendor Details
Company Name
OneAdvanced
Founded
2008
Country
United Kingdom
Website
www.oneadvanced.com/products/clinical-decision-support/
Product Features
Medical Practice Management
Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling
Product Features
Alternatives
No Alternatives