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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Heidi Health is a clinician-first AI documentation platform designed to streamline medical record creation and reduce administrative workload in healthcare settings. The software uses ambient AI and speech recognition technology to capture clinical conversations and convert them into structured medical notes, assessments, referral letters, discharge summaries, and compliant billing documentation. Built for hospitals, primary care practices, and specialty clinics, Heidi supports real-time medical transcription, automated document generation, and intelligent workflow assistance. The platform recognizes complex medical terminology, adapts to specialty-specific documentation requirements, and supports standardized coding systems such as ICD-10. Heidi integrates with leading electronic health record systems and operates with enterprise-grade security, encryption, and global healthcare compliance standards. By automating routine documentation tasks, Heidi enables healthcare professionals to improve efficiency, maintain accurate medical records, and focus more fully on patient care.

Description

Engage with a medical-focused generative AI that not only elucidates its responses but also cites relevant references, refreshes its medical knowledge on a daily basis, and allows users to personalize and select knowledge bases. This AI comes equipped with a pre-loaded database and has been trained using over 2,300 reference datasets put together by experts in the medical field, encompassing a wide array of terminologies, medical research, clinical trials, patents, population health insights, costs, as well as public and regulatory information. It indexes numerous sources of medical research and data, ensuring a comprehensive understanding of the available information. The system is designed to receive daily updates on the latest medical findings, clinical trial results, and evolving terminologies, making it capable of processing vast quantities of documents, potentially reaching into the millions or billions. Moreover, the cluster can be scaled according to specific requirements. As a type of conversational AI, a medical chatbot employs natural language processing (NLP) technologies to communicate with users, delivering valuable medical information, guidance, or assistance. These chatbots serve various functions, including addressing general inquiries regarding diseases, health concerns, and available treatment options, thus enhancing the accessibility of medical knowledge for users everywhere.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Best Practice Clinical Yes 
CareStack Yes 
Cliniko Yes 
Elixir Yes 
Halaxy Yes 
Magentus Gentu Yes 
MediOffice Yes 
MediRecords Yes 
Mindbody Yes 
Nookal Yes 
PracticeQ Yes 
Semble Yes 
Veradigm EHR Yes 
Zedmed Yes 
athenaOne Yes 
eClinicalWorks Yes 

Integrations

Best Practice Clinical No 
CareStack No 
Cliniko No 
Elixir No 
Halaxy No 
Magentus Gentu No 
MediOffice No 
MediRecords No 
Mindbody No 
Nookal No 
PracticeQ No 
Semble No 
Veradigm EHR No 
Zedmed No 
athenaOne No 
eClinicalWorks No 

Pricing Details

$30 per user / month
Heidi Health offers flexible subscription plans with monthly and annual billing options. Pricing scales based on individual clinicians, group practices, or enterprise health systems. Annual plans provide discounted rates. Enterprise packages include enhanced security, integration support, onboarding assistance, and priority customer service. Custom pricing is available depending on deployment size, feature requirements, and integration needs.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Heidi Health

Founded

2019

Country

Australia

Website

www.heidihealth.com

Vendor Details

Company Name

John Snow Labs

Country

United States

Website

www.johnsnowlabs.com/medical-chatbot/

Product Features

Medical Transcription

Abbreviation Expansion Yes 
Archiving & Retention No 
Audio File Management No 
Audio Transmission No 
Customizable Macros No 
Transcription Reporting No 
Voice Capture Yes 
Voice Recognition Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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