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Description
Heidi Health is a clinician-first AI documentation platform designed to streamline medical record creation and reduce administrative workload in healthcare settings. The software uses ambient AI and speech recognition technology to capture clinical conversations and convert them into structured medical notes, assessments, referral letters, discharge summaries, and compliant billing documentation.
Built for hospitals, primary care practices, and specialty clinics, Heidi supports real-time medical transcription, automated document generation, and intelligent workflow assistance. The platform recognizes complex medical terminology, adapts to specialty-specific documentation requirements, and supports standardized coding systems such as ICD-10.
Heidi integrates with leading electronic health record systems and operates with enterprise-grade security, encryption, and global healthcare compliance standards. By automating routine documentation tasks, Heidi enables healthcare professionals to improve efficiency, maintain accurate medical records, and focus more fully on patient care.
Description
Engage with a medical-focused generative AI that not only elucidates its responses but also cites relevant references, refreshes its medical knowledge on a daily basis, and allows users to personalize and select knowledge bases. This AI comes equipped with a pre-loaded database and has been trained using over 2,300 reference datasets put together by experts in the medical field, encompassing a wide array of terminologies, medical research, clinical trials, patents, population health insights, costs, as well as public and regulatory information. It indexes numerous sources of medical research and data, ensuring a comprehensive understanding of the available information. The system is designed to receive daily updates on the latest medical findings, clinical trial results, and evolving terminologies, making it capable of processing vast quantities of documents, potentially reaching into the millions or billions. Moreover, the cluster can be scaled according to specific requirements. As a type of conversational AI, a medical chatbot employs natural language processing (NLP) technologies to communicate with users, delivering valuable medical information, guidance, or assistance. These chatbots serve various functions, including addressing general inquiries regarding diseases, health concerns, and available treatment options, thus enhancing the accessibility of medical knowledge for users everywhere.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Best Practice Clinical
Yes
CareStack
Yes
Cliniko
Yes
Elixir
Yes
Halaxy
Yes
Magentus Gentu
Yes
MediOffice
Yes
MediRecords
Yes
Mindbody
Yes
Nookal
Yes
Integrations
Best Practice Clinical
No
CareStack
No
Cliniko
No
Elixir
No
Halaxy
No
Magentus Gentu
No
MediOffice
No
MediRecords
No
Mindbody
No
Nookal
No
Pricing Details
$30 per user / month
Heidi Health offers flexible subscription plans with monthly and annual billing options. Pricing scales based on individual clinicians, group practices, or enterprise health systems. Annual plans provide discounted rates. Enterprise packages include enhanced security, integration support, onboarding assistance, and priority customer service. Custom pricing is available depending on deployment size, feature requirements, and integration needs.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Heidi Health
Founded
2019
Country
Australia
Website
www.heidihealth.com
Vendor Details
Company Name
John Snow Labs
Country
United States
Website
www.johnsnowlabs.com/medical-chatbot/
Product Features
Medical Transcription
Abbreviation Expansion
Yes
Archiving & Retention
No
Audio File Management
No
Audio Transmission
No
Customizable Macros
No
Transcription Reporting
No
Voice Capture
Yes
Voice Recognition
Yes
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No