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Description
Hazelchat serves as a hosted AI chat solution tailored for business websites, allowing companies to customize it using specific pages, PDFs, documents, and verified responses. After training the chat agent, businesses can privately test it before integrating it as an embedded chat widget on their site. This intelligent agent provides answers to visitors utilizing the approved materials, cites the sources, and guides users toward actions like booking appointments, making purchases, starting trials, or submitting inquiries. In instances where it cannot provide an answer, it informs the user, presents a contact option, and logs the question for future analysis. Hazelchat can be seamlessly incorporated via its plugins for WordPress, applications for Webflow and Wix, or through an embed code. Users can access a free plan that allows for 50 responses each month for a single website without requiring credit card information, while subscription options begin at $39/month or €39/month, based on the user's location and currency. Additionally, businesses can easily scale their usage as needed, making Hazelchat a flexible option for customer engagement.
Description
MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WordPress
Yes
Facebook Messenger
No
Framer
Yes
Gomag
No
Google Merchant Center
No
Instagram
No
PrestaShop
No
Shopify
No
Telegram
No
Webflow
Yes
Integrations
WordPress
Yes
Facebook Messenger
Yes
Framer
No
Gomag
Yes
Google Merchant Center
Yes
Instagram
Yes
PrestaShop
Yes
Shopify
Yes
Telegram
Yes
Webflow
No
Pricing Details
$39/month
Starter starts at $39/month for monthly billing (the EU/EEA price is €39/month). Annual billing is discounted by two months; the Wix listing displays $32.50/month as its yearly-billing equivalent. Starter includes 750 answers per month. The free plan includes 50 answers per month. A 7-day trial includes 200 answers and requires a payment method.
Free Trial
Yes
Free Version
Yes
Pricing Details
€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hazelchat
Country
Germany
Website
hazelchat.co
Vendor Details
Company Name
THE MOON Agency
Founded
2019
Country
Romania
Website
moonchat.ro/en/
Product Features
Product Features
Alternatives
No Alternatives