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Average Ratings 0 Ratings
Description
One-click exchange suggestions promote the idea of exchanges instead of refunds, leading to significant savings for customers, who typically save around 20% in their first year and receive a 10% guarantee. The in-person return process enhances customer satisfaction and contributes to increased lifetime value, while sustainable reverse logistics not only reduce costs but also align with consumer values. By utilizing returns software that intelligently recommends exchanges, retailers can retain more sales and offer customers the flexibility to return items through various convenient options—whether at over 700 Return Bars nationwide, in-store, or via mail. Moreover, by implementing bulk shipping and streamlined processing at strategically located bicoastal hubs, businesses can significantly reduce reverse logistics expenses. Many retailers find themselves overspending on conventional reverse logistics, yet by embracing in-person exchanges and bulk shipping, they can see an average savings of 20%. Research indicates that three-quarters of online shoppers consider returns the most frustrating aspect of their purchasing experience, and a staggering 87% are unlikely to return to a retailer after a difficult returns process. In stark contrast, customers of Happy Returns report that their most valuable patrons are those who engage in shopping, returning, and exchanging, showcasing the importance of a seamless returns process for customer loyalty and satisfaction. Ultimately, offering a positive returns experience transforms potential pain points into opportunities for lasting customer relationships.
Description
Shipway - Shipping Automation software allows Ecommerce Brands automate. It takes care of all aspects of order processing, fulfillment, returns & exchange, customer communication, and NDR management.
It also allows you to create and print bulk shipping labels in one click.
Shipway also offers a Branded Order Tracking Page, which allows you to promote and up-sell other products to your customers. This allows you to sell more and improves the overall shopping experience for your customers online.
The app allows you to manage all aspects of your return orders. It includes a DIY page with all the questions, an automated status update for customers regarding their return order status, instant refunds and seamless exchange with variants.
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Magento
Shopify
CS-Cart Free
Celigo
Flip
Flowspace
Klarna
OmniPanel
Pinch AI
Integrations
BigCommerce
Magento
Shopify
CS-Cart Free
Celigo
Flip
Flowspace
Klarna
OmniPanel
Pinch AI
Pricing Details
$350 per month
Free Trial
Free Version
Pricing Details
$19.99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PayPal
Country
United States
Website
happyreturns.com
Vendor Details
Company Name
Shipway by Unicommerce
Founded
2015
Country
India
Website
shipway.com
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management