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Description

One-click exchange suggestions promote the idea of exchanges instead of refunds, leading to significant savings for customers, who typically save around 20% in their first year and receive a 10% guarantee. The in-person return process enhances customer satisfaction and contributes to increased lifetime value, while sustainable reverse logistics not only reduce costs but also align with consumer values. By utilizing returns software that intelligently recommends exchanges, retailers can retain more sales and offer customers the flexibility to return items through various convenient options—whether at over 700 Return Bars nationwide, in-store, or via mail. Moreover, by implementing bulk shipping and streamlined processing at strategically located bicoastal hubs, businesses can significantly reduce reverse logistics expenses. Many retailers find themselves overspending on conventional reverse logistics, yet by embracing in-person exchanges and bulk shipping, they can see an average savings of 20%. Research indicates that three-quarters of online shoppers consider returns the most frustrating aspect of their purchasing experience, and a staggering 87% are unlikely to return to a retailer after a difficult returns process. In stark contrast, customers of Happy Returns report that their most valuable patrons are those who engage in shopping, returning, and exchanging, showcasing the importance of a seamless returns process for customer loyalty and satisfaction. Ultimately, offering a positive returns experience transforms potential pain points into opportunities for lasting customer relationships.

Description

The only shipping app that is more than a shipping application. This app is designed to help online shops that are customer-oriented grow their sales and reduce costs. All your orders in one place. We make it easy to manage all your orders, no matter if you own an eCommerce shop or an omnichannel business. Automated tools and tools that can increase your fulfilment speed by 4x. Outvio is designed for speed, flexibility, and optimization. You can print 100 shipping labels at once using Smart Barcode Scan Mode, or create your own shipping rules. Outvio is flexible and adaptable to your business operations. Enhance customer loyalty and the shopping experience. You can take control of the entire delivery process with your personalized tracking pages and perfectly timed email notifications. You can use the delivery flow to promote sales events or offers. Our AI can help you deal with delays before customers even know.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Magento
Shopify
AliExpress
Allegro
Amazon
Canopy
Extensiv Order Manager
FedEx Ship Manager
FenixCommerce
LogiCommerce
Pandium
ReturnGO
Salesforce
ShipBob
ShipMonk
Squarespace
SuiteMaster
Two Boxes
WooCommerce

Integrations

BigCommerce
Magento
Shopify
AliExpress
Allegro
Amazon
Canopy
Extensiv Order Manager
FedEx Ship Manager
FenixCommerce
LogiCommerce
Pandium
ReturnGO
Salesforce
ShipBob
ShipMonk
Squarespace
SuiteMaster
Two Boxes
WooCommerce

Pricing Details

$350 per month
Free Trial
Free Version

Pricing Details

€29 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PayPal

Country

United States

Website

happyreturns.com

Vendor Details

Company Name

Outvio

Founded

2017

Country

Estonia

Website

outvio.com

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Alternatives

Return Prime Reviews

Return Prime

Appsdart

Alternatives