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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The HVAC Office comprises a comprehensive suite of applications tailored to meet the diverse needs of HVAC service contractors, efficiently managing service work order dispatch, billing, and office financial operations. Central to the program is the service dispatch section, where user-friendly entry, dispatching, and invoicing of customer work orders take place. Additionally, you can monitor active customer maintenance service agreements through the dedicated customer contract area. The inventory management section, coupled with insightful management reports, provides a thorough overview of item utilization and requirements. Furthermore, the software includes an integrated area for flat rate catalogs, allowing users to create, print, and even import catalogs from external vendors, ensuring technicians have easy access to necessary pricing information. This robust functionality streamlines operations and enhances overall productivity for HVAC service businesses.

Description

VortechPro is a software solution designed specifically for field service dispatch in various trades such as locksmithing, HVAC, plumbing, and garage door services. It enables office personnel to allocate jobs to technicians based on configurable priority levels, allowing for both urgent and scheduled assignments, as well as tasks designated for specialists only. Field technicians can receive notifications about job opportunities and confirm their acceptance via mobile applications. The provider also highlights features like credit card processing through the business owner’s Stripe account, calculations for splitting technician pay, real-time tracking of crew locations, communication between office and field staff, job reassignment capabilities, weekly earnings summaries, and the ability to export accounting data. This product caters primarily to small businesses in the trades and field service sectors, facilitating effective coordination between office dispatch and mobile workforce operations. Additionally, it aims to streamline workflows and enhance productivity for teams managing diverse service tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stripe No 

Integrations

Stripe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99/month
$99 per month covers up to 5 technicians; each additional technician is $20 per month. The vendor states there is no setup fee or contract and offers a 30-day free trial.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Is2 Software

Country

United States

Website

www.is2software.com

Vendor Details

Company Name

Vortech Technologies, Inc.

Country

United States

Website

vortechpro.com

Product Features

HVAC

Billing & Invoicing No 
Customer Database Yes 
Dispatch Management No 
Inventory Control Yes 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates Yes 
Routing No 
Scheduling No 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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