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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.

Description

Why should trying on jeans be any different when shopping online compared to a mall? Online shoppers often fill their carts with various styles, fully aware that they will only be charged for what they choose to keep. This approach encourages buyers to experiment more, leading to increased purchases. The process from cart selection to order confirmation takes less than half a minute, eliminating the need for account creation or tedious sign-up procedures. Free shipping is a term every shopper loves, and with Try Before You Buy, deliveries are not only complimentary but also incredibly swift, sometimes arriving in as little as two hours and never exceeding a 24-hour wait. For Try@Home orders, a small delivery charge may apply. With this innovative option, customers only pay once they are satisfied that the item fits well and matches their style. The return process is convenient too; shoppers can simply leave unwanted items behind or hand them off to our delivery personnel. We handle the returns efficiently, ensuring that they are ready for the next customer in line. This seamless experience not only boosts confidence in online shopping but also enhances customer satisfaction overall.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Klarna
Shopify
WhatsApp

Integrations

Klarna
Shopify
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HERO

Founded

2015

Country

United States

Website

www.usehero.com

Vendor Details

Company Name

Pixibo

Founded

2016

Country

Singapore

Website

wearepixibo.com

Product Features

Alternatives

Alternatives