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ease
features
design
support

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Description

Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.

Description

Experience a cutting-edge Live Shopping platform that features instant checkout and synchronized product feeds, ensuring a smooth integration with your eCommerce systems and payment gateways. Our Live Shopping solution offers real-time key performance indicators (KPIs) along with complete brand oversight of advanced analytics. This immersive livestream video format not only captivates viewers but also fosters a sense of community among participants. Engage your audience with interactive content, gamification elements, and much more. While optimized for mobile devices, this innovative shopping experience remains fully accessible across all platforms. With our integrated eCommerce capabilities, customers can make purchases from their favorite brands in real-time without ever leaving the experience. Livescale’s customizable Live Shopping platform empowers retail brands to connect, attract, and sell to customers from anywhere. Ideal for shopping malls and department stores, Livescale enables businesses to deliver a tailored Live Shopping experience that maintains brand integrity, allows for effortless user checkout, and provides comprehensive first-party analytics to inform future strategies. By leveraging these advanced features, brands can significantly enhance customer engagement and drive sales.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Klarna
Shopify
WhatsApp

Integrations

Klarna
Shopify
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HERO

Founded

2015

Country

United States

Website

www.usehero.com

Vendor Details

Company Name

Livescale

Founded

2016

Country

Canada

Website

www.livescale.tv/

Product Features

Alternatives

Alternatives