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features
design
support

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Description

Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform customer conversations into revenue drivers, automatically identify coaching opportunities, capture insights, and auto-update your CRM to keep your deals moving forward. It’s free to use, simple to set up, and cost-effective for your entire company. Superpower your AEs Automatically update CRM properties, spot winning patterns using our “deals” feature, and move more deals to close with our…. Generate follow-up emails in one click using the context of your meetings with the potential client. Instantly sync your meeting summary and conversation data to your CRM. Change Customer Success Send AI-driven customer feedback to sales, product, or leadership with a click. Easily highlight, organize, and share customer insights to stay aligned on customer needs. Use Grain’s Trackers, Ask, and MCP integrations to identify customer sentiment, requests, and milestones. Build Better Products Use your meeting content to create context-informed deliverables including product briefs, roadmaps, and summarizations. Keep your team aligned with auto-send Slack updates containing decisions and next steps. Transform content into organized sprints with AI features that will help you focus on building your next big product.

Description

My Notes is an AI-driven note-taking feature from Zoom that allows users to capture and structure discussions from Zoom calls, in-person meetings, and various third-party platforms like Microsoft Teams and Google Meet. This tool generates transcripts, summaries, key points, and action items, enabling both individuals and teams to maintain a searchable archive of their conversations and effectively follow up on outcomes. Within Zoom's ecosystem, users have the ability to review, modify, categorize, share, and repurpose their notes seamlessly. My Notes is designed to extend its utility beyond just scheduled Zoom sessions, accommodating in-person interactions and on-the-go usage. Additionally, the service is accessible through qualifying Zoom Workplace plans, with My Notes Basic offering three AI-assisted note-taking sessions each month, while premium plans unlock further functionalities. The features and availability of My Notes can differ based on the specific plan, user account settings, type of meeting, and the platform being utilized. Furthermore, this tool enhances productivity by ensuring no important detail is overlooked in any conversation.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Zoom Yes 
Aircall Yes 
Asana Yes 
Flusia Yes 
JAX Yes 
Linear Yes 
Mimasa AI Yes 
Motileo Yes 
Nango Yes 
Neyox Yes 
Notion Yes 
Productboard Yes 
Stackreaction Yes 
Syncly Yes 
Tadata Yes 
Teamgate CRM Yes 
Trello Yes 
Workers by Delos Yes 
Zapier Yes 
Zoom Workplace No 

Integrations

Zoom Yes 
Aircall No 
Asana No 
Flusia No 
JAX No 
Linear No 
Mimasa AI No 
Motileo No 
Nango No 
Neyox No 
Notion No 
Productboard No 
Stackreaction No 
Syncly No 
Tadata No 
Teamgate CRM No 
Trello No 
Workers by Delos No 
Zapier No 
Zoom Workplace Yes 

Pricing Details

Free
Freemium
Free Trial No 
Free Version Yes 

Pricing Details

$8.33/user/month
My Notes Basic is free and includes three AI note-taking uses per month. The standalone paid plan starts at $8.33/user/month when billed annually and offers a free trial. My Notes is also included with eligible Zoom Workplace plans.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Grain

Founded

2018

Country

United States

Website

grain.com

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

www.zoom.com/en/products/ai-assistant/features/ai-note-taking/

Product Features

Screen Recording

Annotations / Drawing No 
Audio Capture Yes 
Backup No 
Collaboration Tools No 
File Sharing No 
Multi-Screen Recording Yes 
Screen Capture Yes 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

Transcription

AI / Machine Learning Yes 
Annotations Yes 
Audio/Video File Upload Yes 
Automatic Transcription Yes 
Collaboration Tools Yes 
File Sharing No 
For Manual Transcription No 
Full Text Search Yes 
Multi-Language Support Yes 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor Yes 
Timecoding Yes 

Product Features

Note-Taking

Categories / Organization No 
Clip From Web No 
Document Scanning No 
Formatting / Markdown No 
Handwriting No 
Hyperlinking No 
Image Insertion No 
List/Checklist Creation No 
Printing No 
Search No 
Sharing / Collaboration No 
Syncing No 
Templates No 
Voice Notes No 

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