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ease
features
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support

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Description

Organizations now have the capacity to implement search, browsing, and recommendation features comparable to Google's on their own online platforms, which can help boost conversion rates and minimize the likelihood of search abandonment. By utilizing advanced Google-like search functionalities, businesses can effectively lower search abandonment rates. The shopping experience is significantly enhanced by allowing users to search for products using images, making the process more intuitive. Personalization of the shopping journey can also lead to improved conversion rates and higher order values. With tools like Retail Search and browse, retailers can create tailored experiences rooted in Google's insights into user intent and context. Additionally, Recommendations AI is adept at interpreting the subtleties of customer behavior, context, and product specifics, facilitating meaningful engagement across various channels through targeted recommendations. Furthermore, leveraging machine learning-driven object recognition and lookup enables the provision of immediate results for similar or complementary products from the inventory. This combination of advanced technologies not only enriches the user experience but also positions organizations to better meet consumer needs in a competitive marketplace.

Description

XGEN AI is a flexible generative AI platform designed exclusively for ecommerce teams, enabling them to implement search, recommendations, and chat functionalities with complete autonomy and no need for specialized AI knowledge. This innovative system provides a variety of modular AI tools such as XSearch, which delivers a conversational search experience that comprehends customer intent, synonyms, and image cues; XRecommend, a predictive engine that customizes product offerings for individual users in real-time while focusing on metrics like average order value and conversion rates; and XChat, which functions as an ecommerce chat assistant. Additionally, it effortlessly integrates with current ecommerce data sources and systems such as CDPs, PIM, and CRM, allowing digital teams to quickly create AI-enhanced experiences through straightforward declarative tools rather than complex black-box modeling. XGEN dynamically deploys models by choosing from a diverse library of deep learning architectures tailored to specific product categories and user behaviors, while also continuously adapting based on user feedback gathered through events. This adaptability ensures that the platform remains relevant and effective in meeting the evolving needs of ecommerce businesses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Accenture Cloud Retail Execution
Amazon Web Services (AWS)
BigCommerce
Coveo
Google Analytics
Google Cloud BigQuery
Google Cloud Platform
Google Cloud Storage
Google Merchant Center
Google Tag Manager
Lucidworks Fusion
Quantiphi Conversational AI
Salesforce

Integrations

Shopify
Accenture Cloud Retail Execution
Amazon Web Services (AWS)
BigCommerce
Coveo
Google Analytics
Google Cloud BigQuery
Google Cloud Platform
Google Cloud Storage
Google Merchant Center
Google Tag Manager
Lucidworks Fusion
Quantiphi Conversational AI
Salesforce

Pricing Details

$2.50 per 1000 requests
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Google

Country

United States

Website

cloud.google.com/solutions/retail-product-discovery

Vendor Details

Company Name

XGEN AI

Founded

2020

Country

United States

Website

www.xgen.ai/

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