Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience lightning-fast sales order completion with GlassTrax, which has significantly enhanced order entry efficiency for all users. You can now annotate orders with notes and comments, incorporate processes and fabrication work for comprehensive customer pricing, and choose shapes from a vast library within your optimization software. Orders can be seamlessly sent to your optimization software, with the option to attach files to specific lines or the entire order, while also allowing for easy emailing, faxing, or printing of sales orders, confirmations, and invoices directly to your clients. Do you know the status of each pending order on your production floor? With GlassTrax, your perspective on warehouse operations will transform, as it provides insights into the volume of glass processed over various time frames such as daily, weekly, monthly, or annually. Gain immediate updates on order progress and enhance productivity by establishing capacity limits to effectively plan your production schedules. This comprehensive approach ensures that you stay organized and responsive to customer needs, ultimately leading to improved service and satisfaction.
Description
Our dedicated Customer Experience Managers are here to support you with every aspect of managing your shop. You can feel confident knowing that our team possesses a wealth of experience in automotive glass repair and replacement. Engage directly with your customers throughout their service journey and beyond. Stay connected with your customers, technicians, and other stakeholders via email or text messaging for seamless communication. All job safety data, including automated weather conditions and electronic inspections, is conveniently organized in one location. Keep track of your business's performance in real-time through our diverse dashboard and reporting solutions. Receive timely alerts when jobs are completed or if any issues arise, along with a host of additional features designed to enhance your operational efficiency. By leveraging our expertise and tools, you can elevate your shop management experience to new heights.
API Access
Has API
No
API Access
Has API
No
Integrations
Smart Glazier
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GlassTrax
Website
glassfabricationsoftware.com
Vendor Details
Company Name
eDirectGlass
Country
United States
Website
www.edirectglass.com