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support

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Description

It's here. IT intelligence for all of us. Genuity is the only cloud-based platform that allows you to manage and monitor your entire IT portfolio. Only $29.99 per month, take your IT to the next level. The market for IT has thrived in the obstructing of market transparency, even in today's digital age. Genuity believes the world is ready to find an alternative. Reduce the time spent researching pricing and answering questions. All members of your team will have more time and money to spend on the tasks that are important. Eliminate unnecessary costs like auto-renew clauses and complicated cancellation terms. Enterprise-grade software and a network of IT professionals will give you greater control over your entire IT portfolio.

Description

Trelica’s SaaS management platform offers IT teams valuable insights into the applications in use and their purposes, enabling informed decisions regarding expenditures, information security, and data privacy. Collaborate with users to enhance and secure the applications essential for your business's success while eliminating unnecessary SaaS usage. Gain a comprehensive understanding of your SaaS ecosystem effortlessly by automating the discovery of applications and gathering insights on user engagement. Keep track of your SaaS inventory by monitoring licenses, renewal dates, and spending on approved applications, while also removing applications that pose risks or are no longer needed. Transition away from isolated Excel InfoSec surveys and establish a streamlined contract lifecycle to oversee third-party applications from initiation to decommissioning. Ensure your SaaS management practices comply with GDPR and the California Consumer Privacy Act across all business sectors and maintain effectiveness across different regions. Ultimately, by implementing these strategies, your organization can foster a more efficient and secure SaaS environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Workspace Yes 
Microsoft 365 Yes 
Okta Yes 
OneLogin Yes 
Salesforce Yes 
Xero Yes 
Basecamp No 
Box No 
Cisco Meraki Yes 
Freshdesk No 
Outreach No 
Pipedrive No 
Plaid Yes 
QuickBooks Accountants Yes 
ServiceNow No 
Slack No 
SolarWinds Pingdom No 
Ubiquity Yes 
Zoom Rooms No 
Zoom Webinars No 

Integrations

Google Workspace Yes 
Microsoft 365 Yes 
Okta Yes 
OneLogin Yes 
Salesforce Yes 
Xero Yes 
Basecamp Yes 
Box Yes 
Cisco Meraki No 
Freshdesk Yes 
Outreach Yes 
Pipedrive Yes 
Plaid No 
QuickBooks Accountants No 
ServiceNow Yes 
Slack Yes 
SolarWinds Pingdom Yes 
Ubiquity No 
Zoom Rooms Yes 
Zoom Webinars Yes 

Pricing Details

$29.99 per month unlimited
$29.99 per company per month with a 30-day FREE trial.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Genuity

Founded

2017

Country

United States

Website

gogenuity.com

Vendor Details

Company Name

1Password

Founded

2018

Country

United States

Website

trelica.com

Product Features

Contract Management

Buy Side (Suppliers) Yes 
Completion Tracking Yes 
Compliance Tracking Yes 
Contract Lifecycle Management Yes 
Electronic Signature No 
Full Text Search Yes 
Government Contracts No 
Pre-built Templates Yes 
Sell Side (Customers) No 
Specialty Contracts Yes 
Version Control Yes 
Workflow Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding No 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management Yes 
Supplier Management Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs No 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

License Management

Automatic SKU Recognition Yes 
Central LM Server No 
Copy Protection No 
History Tracking Yes 
Node Management No 
Online Activation No 
Portable License No 
Sarbanes-Oxley Compliance No 
Timing Rights No 
Trial License No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager Yes 
Diagnostic Tools No 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

SaaS Management

License Management Yes 
Onboarding No 
Renewal Management Yes 
SaaS Operations Management Yes 
Shadow IT Detection Yes 
Spend Management Yes 
Subscription Management Yes 
Usage Tracking / Analytics Yes 
Vendor Management Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access No 
Procurement Management Yes 
Remote Control No 
SLA Management Yes 
Self Service Portal Yes 

Product Features

SaaS Management

License Management Yes 
Onboarding Yes 
Renewal Management Yes 
SaaS Operations Management Yes 
Shadow IT Detection Yes 
Spend Management Yes 
Subscription Management Yes 
Usage Tracking / Analytics Yes 
Vendor Management Yes 

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