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Description
Implementing serial numbers for products with robust search functionality enhances organization. Customers have the option to accept or decline services and products listed on their invoices. Additionally, vehicles can be logged as temporary, which is particularly beneficial for dealership inventory and walk-in clients who prefer not to have tracking. Technicians are able to clock in and out for each task, allowing for precise time tracking on all labor activities. The system includes the functionality to send text messages to both pagers and mobile devices directly from Garage Partner Pro. Users can also easily fax or email invoices and work authorizations straight from the software. PDF files of invoices can be attached and sent via email within Garage Partner Pro for added convenience. The platform allows for an unlimited number of predefined service requests and job descriptions, as well as the option to include supplies in the invoicing process. There is a feature to apply a percentage charge on invoices for parts and labor, with visual aids provided through screenshots. Invoices can be temporarily placed on hold if necessary. The program also generates estimates that can be converted back to invoices at any point, with a seamless archiving system that attaches these estimates to the customer’s record for easy access later. This functionality is particularly advantageous for body shop estimates and also provides quick quotes. Furthermore, real-time progress tracking is available for all vehicles currently in the shop, ensuring streamlined operations and communication. This comprehensive system ultimately enhances workflow efficiency and customer satisfaction.
Description
Workshop Hub is a cloud-based management solution tailored for both independent and multi-bay automotive repair facilities. This browser-based platform integrates essential features such as a booking calendar alongside an online booking tool, comprehensive customer and vehicle records, digital job cards, photo-driven estimates, invoicing, payment requests, and tracking of workshop jobs. Mechanics have the ability to clock their working hours, utilize checklists, and document parts and notes, while administrative personnel oversee reminders, customer status updates, generate reports, and manage inventory workflows. The integrated AI can respond to inquiries based on shop records, draft quotes, and identify potentially missing charges on invoices for staff consideration. The Shop and Pro+ plans offer seamless accounting integration with Xero and QuickBooks Online, while the Pro+ plan enhances functionality with video updates, a social calendar, and tools for managing supplier invoices. Additionally, an optional AI Receptionist is available to assist with phone calls and booking inquiries. This online service also provides features like Australian registration lookups and invoices that are compliant with ABN/GST requirements, making it a comprehensive tool for automotive repair shops. Overall, Workshop Hub streamlines operations, enhances efficiency, and improves customer service for repair shop owners.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
QuickBooks Online
No
Xero
No
Pricing Details
$895.00/one-time
Free Trial
Yes
Free Version
No
Pricing Details
$59 AUD/mo + GST
Shop starts at A$59 per workshop per month plus GST. Pro+ starts at A$129 per workshop per month plus GST. Optional AI Receptionist and usage-based credits are priced separately.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Garage Partner
Founded
1982
Country
United States
Website
garagepartner.com
Vendor Details
Company Name
Driven Autocare Pty Ltd
Founded
2024
Country
Australia
Website
workshophub.com.au
Product Features
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
