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Description
Implementing serial numbers for products with robust search functionality enhances organization. Customers have the option to accept or decline services and products listed on their invoices. Additionally, vehicles can be logged as temporary, which is particularly beneficial for dealership inventory and walk-in clients who prefer not to have tracking. Technicians are able to clock in and out for each task, allowing for precise time tracking on all labor activities. The system includes the functionality to send text messages to both pagers and mobile devices directly from Garage Partner Pro. Users can also easily fax or email invoices and work authorizations straight from the software. PDF files of invoices can be attached and sent via email within Garage Partner Pro for added convenience. The platform allows for an unlimited number of predefined service requests and job descriptions, as well as the option to include supplies in the invoicing process. There is a feature to apply a percentage charge on invoices for parts and labor, with visual aids provided through screenshots. Invoices can be temporarily placed on hold if necessary. The program also generates estimates that can be converted back to invoices at any point, with a seamless archiving system that attaches these estimates to the customer’s record for easy access later. This functionality is particularly advantageous for body shop estimates and also provides quick quotes. Furthermore, real-time progress tracking is available for all vehicles currently in the shop, ensuring streamlined operations and communication. This comprehensive system ultimately enhances workflow efficiency and customer satisfaction.
Description
RAMP allows you to manage job cards, estimates and digital vehicle inspections (DVI), as well as payments, inventories, accounts, technicians and employees.
Core Processes
Employee Management:
1.1 Workshop employee profiles & permissions
Productivity Tracking
Customer Registration:
2.1 Service Bookings & Enquiries
2.2 Service Follow-Ups and Alerts
Job Card Management
Digital Vehicle Inspection (DVI).
3.2 Estimation & Progress Tracking
3.3 Technician Allocation and Store Management
Billing, Invoicing and Payments
Customer Management:
Service Bookings & Enquiries
Service Follow-Ups and Alerts
Vehicle Service History and Customer Communication
Store Management:
Inventory Tracking & Vendor Management
Purchase Management & Business Analytics
Accounts Management:
Billing, Invoicing and Payments
Daybook & Expense Management
Estimation Management:
Service Estimates & Insurance Claim Estimation
Vehicle Document Management
API Access
Has API
No
API Access
Has API
No
Integrations
RAMP Fleet Maintenance Software
No
Pricing Details
$895.00/one-time
Free Trial
Yes
Free Version
No
Pricing Details
$16/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Garage Partner
Founded
1982
Country
United States
Website
garagepartner.com
Vendor Details
Company Name
Shanrohi Technology Pvt Ltd
Founded
2017
Country
India
Website
www.rampglobal.com
Product Features
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
Yes
Customer Database
Yes
Inventory Control
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Payroll Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Service History
Yes
VIN Decoder
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
