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Description
Implementing serial numbers for products with robust search functionality enhances organization. Customers have the option to accept or decline services and products listed on their invoices. Additionally, vehicles can be logged as temporary, which is particularly beneficial for dealership inventory and walk-in clients who prefer not to have tracking. Technicians are able to clock in and out for each task, allowing for precise time tracking on all labor activities. The system includes the functionality to send text messages to both pagers and mobile devices directly from Garage Partner Pro. Users can also easily fax or email invoices and work authorizations straight from the software. PDF files of invoices can be attached and sent via email within Garage Partner Pro for added convenience. The platform allows for an unlimited number of predefined service requests and job descriptions, as well as the option to include supplies in the invoicing process. There is a feature to apply a percentage charge on invoices for parts and labor, with visual aids provided through screenshots. Invoices can be temporarily placed on hold if necessary. The program also generates estimates that can be converted back to invoices at any point, with a seamless archiving system that attaches these estimates to the customer’s record for easy access later. This functionality is particularly advantageous for body shop estimates and also provides quick quotes. Furthermore, real-time progress tracking is available for all vehicles currently in the shop, ensuring streamlined operations and communication. This comprehensive system ultimately enhances workflow efficiency and customer satisfaction.
Description
IBM Garage™ serves as a comprehensive framework designed to expedite digital transformation initiatives. It facilitates the generation of creative concepts while providing the necessary practices, technologies, and expertise to swiftly convert those concepts into tangible business benefits. Collaborating with IBM Garage allows you to pinpoint customer challenges effectively. It empowers your team to embrace manageable risks while integrating advanced technologies, accelerating product development, and evaluating the value of every action taken. Our support aligns with your business objectives, whether you need to swiftly adapt to disruptions or pursue a full-scale transformation. Clients who engage with IBM Garage report experiencing tenfold increases in innovative ideas, a 67% reduction in time to achieve outcomes, six times more projects entering production, and a remarkable 102% return on investment. At IBM Garage, innovation and transformation converge seamlessly, as we navigate your transformation journey through an iterative framework that leads you from ideation to implementation and eventual scaling. This structured approach not only fosters creativity but also ensures that your initiatives yield measurable results.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$895.00/one-time
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Garage Partner
Founded
1982
Country
United States
Website
garagepartner.com
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/garage
Product Features
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
Product Features
Innovation
Collaboration
Discussion Threads
Engagement Monitoring
Evaluation Workflow
Feedback Management
Gamification
Idea Ranking
Ideation / Crowdsourcing
Open Innovation
Polls / Voting
Trend Tracking