Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The'silo-breaker in banking'. Your fully customizable digital-first web and mobile banking experience--available across all channels and to all customer segments.
From biometrics to third-party verification, liveness checking, and MFA. Full native functionality with seamless integration of existing data and third-party data. API hub built with open architecture to allow for endless integrations. Unique layer of messaging and micro-services targeting on wearables and devices. You can start immediately in any territory and iterate in real-time, with full compliance. Launch all accounts on mobile devices with powerful internet portal. Flexible tech allows you to expand your business across products, territories and segments.
Description
LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Kasisto KAI
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Geniusto
Founded
2018
Country
Australia
Website
geniusto.com/solution/go-omni-channel/
Vendor Details
Company Name
LiveBank
Country
Poland
Website
livebank24.com
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Mobile Banking
Bill Payment
Yes
Biometric
Yes
Cash Management
Yes
Chat / Messaging
No
Cross Selling Functionality
Yes
Digital Wallet
Yes
P2P Payments
Yes
Remote Deposit
Yes
SMS Banking
No
Transaction Monitoring
Yes
Voice Banking
No
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
No
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
No
Single Sign On
No
Transaction Monitoring
No
Product Features
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
No
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
No
Single Sign On
No
Transaction Monitoring
No