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ease
features
design
support

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Write a Review

Description

Swan Retail's Furniture Retail System (FRS) is a comprehensive, web-based retail management solution tailored for businesses in the furniture, flooring, bed & mattress, and appliance sectors. The system streamlines the entire retail process, covering everything from order placement to generating purchase orders, managing inventory, overseeing warehousing, and scheduling deliveries. Notable features include a mobile app for sales conducted both in-store and offsite, an order management system that records essential customer and product information while indicating delivery implications, and real-time inventory monitoring enhanced by optional barcode scanning. Additionally, it offers customer service functionalities such as detailed contact logs and complete purchase records, as well as an integrated ecommerce solution that connects online and physical store operations through a unified database. The system also provides advanced warehousing capabilities, including goods reception, bay management, transfers between locations, and processing returns. Furthermore, FRS facilitates delivery planning by displaying details such as items, weight, delivery drops, and cubic measurements, complete with visual capacity indicators, along with tools to manage multiple orders grouped in containers, ensuring efficient logistics and customer satisfaction.

Description

The rise of omnichannel retail, coupled with evolving consumer behaviors, has triggered a significant increase in local logistics facilities, encompassing everything from retail spaces and drive-through pickup locations to dark stores, city warehouses, and remote inventory sites. With Reflex In-Store Logistics, you can effectively oversee inventory and enhance operations at all of these locations. This solution provides you with detailed, real-time insights into stock quantities and positions—whether in the stockroom, on the sales floor, or within urban warehouses—empowering you to swiftly address potential stock shortages by restocking shelves, ordering additional products from other locations, or opting for substitute items. Gain precise, immediate stock data across sales areas, storage rooms, and replenishment efforts. Additionally, you can track forthcoming orders, deliveries, and shipments, including click & collect, drive-through services, and home delivery options, ensuring a seamless shopping experience for your customers. By utilizing this comprehensive system, retailers can stay ahead of demand and improve customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Swan Retail

Founded

2004

Country

United Kingdom

Website

www.swanretail.co.uk/furniture-retail-system/

Vendor Details

Company Name

Reflex Logistics Solutions

Founded

1985

Country

France

Website

www.reflex-logistics.com/en/solutions/our-solutions/manage-logistics-your-retail-outlets-drive-through-collection-points-and-dark-stores

Product Features

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

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